Frost Nyc Reviews

Name: Frost Nyc
Rating: 4.42

4.4 Rating 1,713 Reviews

86 %

of reviewers recommend Frost Nyc

4.4

Based on 1,713 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Phone:

2127307879

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Frost Nyc 5 star review on 13th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping was quick! Necklace looks like it is of good quality!”

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Posted 6 years ago

“The charm was a lot smaller than expected. The length of the chain was perfect. Wish there was more detailed information so that we can determine actual charm size. Satisfied with quality overall.”

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Posted 6 years ago

“Made an exchange and y'all answered quickly just waiting on my confirmation of order and tracking number”

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Posted 6 years ago

“I ordered wrong chain , happy to exchange and send me new .”

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Posted 6 years ago

“great customer service. Love the chain”

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Posted 6 years ago

“"There was a problem with the chain i purchased but happy to report Frost NYC resolved to my satisfaction. Would gladly purchase again. \r\nThank you Frost Nyc. "”

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Posted 6 years ago

“Good customer service, fast shipping, excellent jewelry. Just hoping that it comes with the authenticity card that shows what kind of jewelry, weight, metal, etc.”

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Posted 6 years ago

“The overall quality of the chain and charm was great.shipping was fast .i will definitely be purchasing again for me and the wifey in the future!-thank you frost NYC.”

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Posted 6 years ago

“Was contacted by nick and he was able to get things cleared up for me. The customer service is great. They product was great just wasn’t what I was looking for.”

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Posted 6 years ago

“"Not what I expected. " However, the customer service was more than accommodating and assisted me with a better selection.”

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Posted 6 years ago

“very fast delivery, very good quality, first purchase from here and would honestly recommend to others and definitely buying from this site again.”

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Posted 6 years ago

“They did not make me completely happy they sent me the wrong ring, but I kept it to much trouble and time to send it back.”

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Posted 6 years ago

“Quality products”

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Posted 6 years ago

“Happy with my purchase. My chain popped on the second day. My wife just popped yesterday. Quality needs to be a little better. Love the chain though.”

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Posted 6 years ago

“Good customer service I received the wrong item but they reached out to me and solved the problem”

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Posted 6 years ago

“Had some issues and the customer service team were very good and understanding and made me feel at ease about a small issue I was having, they assured me that my purchase was their top priority!”