“We ordered garden arch, paid thorough PayPal, no news ever since. Tried to contact customer service by email, no any response. Crooked company. Don't order anything from them!!!”
“I ordered from then in April it is now June and I still have not received my order!!! I have tried to communicating with the reatiler at no avail. I tried calling DHL and they were no help. I tried communicating directly with Fruugo and they won't response to any email request. I'm just want my product or a refund. I'm beginning to think this is a scam organization.”
“Ordered a swing chair in early May for my autistic daughter Kate, was given a delivery date 13th to 18th May but nothing. I have emailed customer services every day since and only had 1 reply after 2 days asking for the delivery address.
I have had absolutely nothing since they are the worst Company I have ever dealt with.
It looks as if they are scammers so don’t touch with a barge pole. We will see if we get our money back 🤬”
“The order never arrived after waiting for three weeks. No customer service and no response to requests for an explanation.
BEWARE... DO NOT BUY FROM FRUUGO, It's a con.”
“Item never arrived although it was ordered over a month ago and customer service fail to reply to emails requesting refund! Extremely disappointed. Will never use FRUUGO again. Amazon is far superior.”
“I ordered from then in April it is now the end of May I still have not received my order!!! I have tried to get refund and no one answers they are scammers who should be charged and shut down!!! NEVER ORDER FROM THIS SITE!!!!”
“Tried to cancel my order to no avail! It arrived I did not accept it and have been trying to get my refund for the past 5weeks. You can never speak to anyone. Hopeless.”
“No feed back on my order. I feel I have just been scamed I probably have. My money is gone and no word when I will recieve my order. Haven't a clue and no one has got back to me when I emailed about it. Very bad company
I could kick myself for ordering from them.”
“ABSOLUTE DISASTER!! Do NOT order from this company should you want you item within 6 months. I believe these people list what they don't stock and after it is order they source it!
GARBAGE!!”
“Made an order a month ago and trying to get any information from this company is a vicious circle of dead end absolutely zero customer service make you wonder if it is a legit compamy”
“BEWARE DO NOT order from Fruugo. My order was to arrive between 2nd & 15th May. It still has not arrived. I now think from reading other reviews that they are a scam company. There is NO way of checking the status of your order on their website & no way of contacting the supplier & no way of contacting Fruugo. They took €75 off me! My order was supposed to come from the U.K. but when I tried to check it before I got transferred to a website with Chinese writing that I was worried was dodgy. All you get is an automated response when you try & email them & there is no phone number.”
“I placed an order for a birthday present on toysmegastore.co.uk believing this item was coming from the UK I placed it in good faith. I received an email to say that it would be shipped between 4th -22nd May as it was coming from America! My sons birthday was 26th May so I thought it would be here in plenty of time. The item has never arrived so I tried to get help through the website where it directed me to fruggo. The help pages do not allow me to enquire about my order. The most frustrating website for 'help' I finally managed to email and got a reply to say they were looking into this but as yet I am still no further forward. My sons birthday was yesterday and without one of his birthday gifts. Extremely disappointed to say the least.”
“I have Order a item what I haven't received and I ordered it 11-Apr-2020 Classic Old School Eazy E Square Flat T... it's been over month
IM NEVER ORDERING FROM THIS COMPANY AGAIN”
“Avoid purchasing from Fruugo company .. I believe they took my money for nothing.. my purchase is almost 300$ And they didn’t send my purchase... please avoid buying any thing from this scam company”
“It’s now been 30 days since my order and it has still not arrived. There is no telephone number to call and nobody is replying to my emails. I’ve been scammed and will seek legal action. DO NOT USE”
“I wish I have checked out this company before buying anything. At least my items got delivered, I ordered two expensive pairs of leather sandals for my twin daughters and wanted to exchange/return them as they were too small. I had to contact retailer via fruugo refund requests. They said that I can't exchange, I can return and get a refund. They provided me with the address, now I have got this parcel returned to me as the addressee is gone away. I just hope I will be able to sell the sandals and get some of the money back, forget that I spend on shipping £10 already.”
“I ordered two things one got delivered and now the rubbish company refuse to answer my e-mails about the delivery or refunding me, what a joke of a company just a bunch of robbers. Do Not order from this scam company.
DO NOT ORDER FROM THIS COMPANY.
DO NOT ORDER FROM THIS COMPANY.”
