“Order and received in a month. I figured it would take time. Didn't read reviews before ordering and am happy with the purchase and was about to order same again!”
“I ordered some cheap stuff, no big deal. In the order follow up they appeared as “delivered” but were never received. Nor was the refund I requested. I laid a claim thru Pay pal. Just another scum site, selling goods they never deliver, just to pocket your money.”
“Turned to Fruugo because unable to find the desired shoes in or near my country. Took the chance since product plus shipping price was reasonable.
Upon order with card payment, got positive email notifications from Fruugo on order being processed and when shipped.
10 days after order, item received at my doorstep. Would have been 2 days earlier if not for a hitch with the local postal delivery. Shoes was actually shipped by Charles Clinkard. Filmsy sealed plastic bag packaging but no damage with the box and shoes.
Quite satisfied with the overall experience. Would be best if Fruugo or Charles Clinkard has given me the shipping tracking number.
Will definitely buy from Fruugo again. And for shoes, maybe direct from Charles Clinkard. LOL.
Shipped to? UK —> Singapore!”
“3 months later and still have not recieved my order.. its a good job I didnt spend as much as most people. Not holding out mich hope at this point. As I went with the same product on Amazon.”
“I by experience think fruugo is a small knowledge company
My order has been late for months.
I try email them but no real contact information.
Many good reviews here must be fake.
I have friends who order here and always something goes wrong.
Stupid me 😥😫”
“Waited over three months for my order valued over 300 euros only to be told the product was lost in the post and to be issued a refund. Never again. I would not use Fruugo as they gave me no satisfaction at all”
“If your reading this, notice how all the positive reviews have got usernames and all the negative ones have got none? If you were in the negative reviewes place, would you bother writing your name? The answer would in the most cases be no, their also using non-daily used words to make to make it seem more trustworthy, making up a story isn’t hard at all and also mentioning the negative reviews. All in all, it’s all a scam 👌”
“I didn't have any hope of receiving my parcel after I've read all the negative reviews on ordering through Fruugo, but I guess I'm one of the lucky ones (or all the hoping and praying helped) that DID receive my order ! It took 1 month and 1 day though, but it was delivered at my home here in South Africa today. The product is also better quality than what I expected. Thankful....!”
“Never again. Was told my pet meds would be "dispatched" within 3 days. One week later still no notification they had been shipped. Followed up. Got a message from Mike - I'll go check in the warehouse and see if we have any. Further email from Mike - we have it and will ship on Monday (now Thursday). That's when I looked into Singpet - in Indonesia. Began to seriously wonder when it would arrive - in 2 months? Told Mike to cancel my order and refund my money. Next day got email meds had been shipped. Refused to cancel my order. Also told would arrive by July 1 - when I will be on holidays and one month after I ordered them. Never again. Be forewarned. Order from Canada.”
“They are scammers. The buyer sent a wrong item which was 150 euros that what I ordered. The return address provided by the seller and Fruugo were in different countries. I never received my money back although Fruugo several times wrote that they are issuing a refund. Now I am engaging a lawyer to get my back. Stay away from them!!!”
“Okay. The majority of reviews on the web conclude that this site scams people out of their money. I saw this AFTER I ordered a pair of hiking boots and was convinced that I had just lost my money. After analyzing the emails that were sent after my purchase and after my boots shipped I couldn't decide what to think, SO, I decided the only thing to do was wait and see if they would arrive in the estimated delivery time.
Well, they did! Shipped from the U.S. (I'm in Canada), I had to pay a small duty fee and had my boots! I was pleasantly surprised and had my faith restored.
I advise you to be the judge: If the pandemic taught us anything about ordering things online it's that shipping can be majorly delayed/things can get lost in transit. Perhaps that's why this site has gotten so many poor reviews?
One happy trail hiker over here!”
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“Never again total rip off.... If I wanted to order from Wish I could have purchased from wish.... I was assured delivery in April... Still waiting and now I have a tracking number coming from China.....”
“SCAM COMPANY!!! As everyone before me wrote, I ordered 6 packs of tapioca pearls and opted for express shipping which cost 20% more than what the items were valued as I needed it ASAP. They sent fake tracking number, one guy replied he would look into it and then disappeared for days after. I got concerned and found this site. I am not alone. DO NOT BUY FROM THEM!! DAVE YOUR MONEY, BEWARE!! My package will never come.”
“Very bad expérience. They send me a wrong product because their website lead me to error. They refused to bear the freight even if they assume there is à problem with the website. Here their answer : Hello, thank you for your reply. Because the function of this website is not complete yet. The picture will not change according to the type of purchase. No matter which package you buy, the picture on your order will always be the first picture on the product link. This is a technical problem of this website, and we are also very helpless, so we have written numbers on the pictures to prevent customers from having such misunderstandings.”