FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.11

3.1 Rating 1,561 Reviews

50 %

of reviewers recommend FTD Flowers

Company Reviews

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

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“Ordered Lilies but they delivered an umbrella plant instead without ever advising me of the substitution. They apologized when I contacted them but would only give a $24.68 refund. I told them they'd have to refund the entire product amount (I even volunteered to waive the shipping & taxes) but they wouldn't work with me. I should have did a quick background check online since there's so many complaints about them. What a ripoff.”

FTD Flowers 1 star review on 6th June 2024

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Posted 2 years ago

“I ordered the 'top shelf' 3rd level of flowers for my mother for Mother's Day. Not only did they fail to deliver on the agreed date, but they also kept saying they would deliver the flowers each day for 5-6 days over, raising my mom's hopes and then never delivering. After a week of this, they went MIA. Despite my multiple attempts to reach them, they ended up automatically refunding my card for $114 around 10 days later without ever trying to resolve the issue first. AVOID THIS COMPANY AT ALL COSTS!”

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Posted 2 years ago

“Ordering was easy!”

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Posted 2 years ago

“It was easy to order and it arrived on time.”

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Posted 2 years ago

“The flowers were beautiful and arrived on time. The recipient was very happy. However, the $20 delivery charge is excessive and made me think twice about placing an order.”

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Posted 2 years ago

“Very easy to use the website, had great choice of flowers to choose from, Delivered my order on day I requested. Emailed me when order was delivered. Great job FTD!”

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Posted 2 years ago

“Great arrangement, arrived when expected! Made my Mom really happy for Mother’s Day.”

FTD Flowers 5 star review on 21st May 2024

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Posted 2 years ago

“Flowers and edibles arrived on time and were very well received, in good condition.”

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Posted 2 years ago

“Beautiful arrangements sent for Mother’s Day! My mother in law loved them!”

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Posted 2 years ago

“Everyone was happy therefore I am happy.”

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Posted 2 years ago

“Ordered the flowers on Mother’s Day and they were delivered to my mother-in-law in the hospital on Mother’s Day. I was told they made her day.”

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Posted 2 years ago

“Ordered a dozen pink roses for my mother. Arrived on mother's day. They were beautiful.”

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Posted 2 years ago

“Excellent Service. Thank You Very MUCH”

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Posted 2 years ago

“Very satisfied. Bouquet/ product was delivered as requested. Recipient was delighted. FTD came through 100%. Well done!”

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Posted 2 years ago

“Two beautiful floral bouquets were both delivered promptly through a website that was customer friendly and easy to use.”

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Posted 2 years ago

“Very good service and communication.”

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Posted 2 years ago

“Another good experience !”

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Posted 2 years ago

“Ordered flowers, but on Valentine’s Day ordered cancelled last minute”

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Posted 2 years ago

“Ordered flowers due to arrive on 05/10, which arrived on 5/13 wilted and dead. Flowers were for mother's day. Spoke to Howard who acted as though he understood and was going to give a refund but then hung up on me. Way to go FTD!”

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Posted 2 years ago

“Order this nice plant for my mom the pictures looked great but they sent this”

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Posted 2 years ago

FTD Flowers is rated 3.1 based on 1,561 reviews