FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.09

3.1 Rating 1,536 Reviews

50 %

of reviewers recommend FTD Flowers

Company Reviews

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They made a mistake I made right in where to send the flowers. I appreciate that very much. The people that got the arrangement loved it. Thank you.”

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Posted 2 years ago

“Absolutely beautiful, great delivery as well.”

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Posted 2 years ago

“Fast delivery, beautiful flower arrangement and reasonable price.”

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Posted 2 years ago

“Delivered perfectly..thank you”

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Posted 2 years ago

“The person that received them, loved them.”

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Posted 2 years ago

“Best flower service there is!”

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Posted 2 years ago

“I ordered a flower arrangement and it was nothing like the photo. It looked like they just shoved the flowers in a vase. They offered a 17.00 credit to my card! They should have delivered a replacement or given a full refund. I will never use them again.”

FTD Flowers 2 star review on 21st September 2024

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Posted 2 years ago

“Flowers delivered on time and were absolutely beautiful!”

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Posted 2 years ago

“The plant was delivered as poised and looked just as it was described.”

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Posted 2 years ago

“Beautiful arrangement.”

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Posted 2 years ago

“Not cheap, but 100% reliable. They are my go to.”

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Posted 2 years ago

“The flowers I ordered ( the day before that I requested delivery)for my daughter arrived on time and looked exactly as described. I was very pleased with this experience and my daughter was happy.”

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Posted 2 years ago

“I sent Mums to my Mom on her first wedding anniversary after my Dad died. The plant was absolutely beautiful! Not only was it blooming, there are tons of buds! My mom was very pleased.”

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Posted 2 years ago

“The flowers were beautiful and looked exactly like the photo. They were delivered exactly on time. I know the recipient enjoyed them.”

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Posted 2 years ago

“What an absolute disgrace. I ordered what I expected to be a classy bouquet of 18 pink roses in a gold and glass vase. What was actually delivered was a typical grocery store arrangement of white and pink roses with baby’s breath. I definitely did not order an arrangement with baby’s breath. Nor did I want white roses in the arrangement. They couldn’t even add a different shade of pink!. I have never felt so robbed in my 63 years. I will never order flowers from ftd and will be sure to tell all my friends and family too go elsewhere for their flower delivery needs.”

FTD Flowers 1 star review on 16th September 2024

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Posted 2 years ago

“Horrible experience. Friday I ordered flowers for a co-worker's 1 year anniversary of her husband's death, which was on Saturday. I put in the delivery date, they took my money. Saturday comes, I track the shipment, and it looks like it's all on track. Come Sunday, no delivery. Then I'm told they can deliver on Monday? NOT okay. They blew it, failed to deliver, failed to communicate and failed as a business. Go to Bouqs - WAY better quality, much more professional and their selection is incredibly better. FTD lost my business.”

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Posted 2 years ago

“I am beyond disappointed with FTD Flowers. I placed an order several days in advance for my sister’s birthday, trusting them to deliver on time and make the day special. Not only did they fail to deliver the flowers, but they had the nerve to email me the day after asking if I would mind if they switched the vase! You missed the entire birthday and then expected me to settle for a substitute vase like it would somehow fix the situation. It’s baffling how a company that specializes in delivering flowers can’t manage such a basic task. Needless to say, I will never use FTD Flowers again. If you want your special moments ruined, this is the company for you. By the way, there was no apology, just a guarantee of a refund.”

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Posted 2 years ago

“Would give no stars if I could.. My original order was supposed to be delivered on a Monday to my Mom on her birthday. It was NEVER delivered. The next day when I called they said that they would redeliver it. The driver called my Mom and said they were at a completely different address then the address that I have entered into their website system online! HOW??? Now the flower shop is saying that they are unable to deliver my Mom her flowers! This is completely ridiculous, it was her birthday! And now she didn't get my flowers on the actual day of her birthday and you are making it stressful for her to even receive them, LATE! It is completely unacceptable. DO NOT ORDER THROUGH FTD FLOWERS!”

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Posted 2 years ago

“I ordered flowers for a sick friend, next day delivery. Received notification they could not fill until 5 days after the online order. That is totally unacceptable.”

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Posted 2 years ago

“FTD did not fulfill this order and it was placed on Monday with the flowers to be sent to a memorial service scheduled for Saturday in a church . They did not even attempt to deliver the flowers to the service, instead I received an email notice of "incomplete delivery " after the service was over. The delivery time could and should have been verified ahead of time by either calling me or the church. This is the last time I will use FTD for any orders . Sent from my iPhone”

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Posted 2 years ago

FTD Flowers is rated 3.1 based on 1,536 reviews