Furdeco Reviews

Name: Furdeco
Rating: 4.13

4.1 Rating 581 Reviews

78 %

of reviewers recommend Furdeco

Company Reviews

Questions

Metrics

4.1

Based on 581 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Furdeco 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, approachable, courteous, helpful and very easy to deal with. Delivery window was met and communication prior to the delivery was very good.”

Helpful Report

Posted 1 year ago

“Excellent communication. Guys were polite and put items where asked . Efficient delivery. Thank you . June 2024”

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Posted 1 year ago

“Competent and polite delivery within given time frame. Managed old cottage well”

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Posted 1 year ago

“The delivery was an hour before the time slot but otherwise OK.”

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Posted 1 year ago

“Informed of my delivery and what was happening from the time the company received my order, both by email and text. I also received a phone call when they were 20 minutes away. They were prompt and careful with the big box the order came in.”

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Posted 1 year ago

“Well packaged, kept me informed, respected my parcel and went extra to deliver in my room 2nd floor in a friendly manner. Thank you”

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Posted 1 year ago

“Arrived within stated timeslot and rang 10 minutes before they arrived to let us know they were on the way. Packages handled with care and brought just into the house, as requested. Very polite. Delivery reference D148/M191.”

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Posted 1 year ago

“I was informed when they would deliver my sofas and when they were 5 minutes away. On arrival I showed them where the sofas were going and in no time at all they had got them inside unpacked and legs on and placed where I told them I wanted them. Two very nice delivery men very thoughtful and respectful and took all the Packaging away too. Thankyou very much Furdeco 😃😃⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Really poor returns process and subsequent resolution”

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Posted 1 year ago

“Excellent communication and updates on delivery. Delivery was great, went smoothly and the delivery man was very helpful.”

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Posted 1 year ago

“I was kept aware of delivery times, and the item was delivered with no delay.”

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Posted 1 year ago

“Excellent service, goods arrived in time. Delivery men were friendly, helpful and extremely efficient.”

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Posted 1 year ago

“arrived within the allocated timescale. Driver phoned before arrival to give eta. excellent service - wrapping removed and taken away.”

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Posted 1 year ago

“Polite , prompt service. Very helpful.”

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Posted 1 year ago

“Delivery was prompt and efficient. Delivery people were friendly and polite and put my delivery where I asked for. Can't fault them. Thank you.”

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Posted 1 year ago

“arrived on time. polite, friendly efficient”

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Posted 1 year ago

“Excellent. Delivery arrived at the appointed time and the furniture was placed where we wanted it. The delivery was quick, efficient and professional.”

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Posted 1 year ago

“Delivery within the time slot. Rang to say what time the delivery would actually be and was within 5 minutes of said time. Heay item unloaded into garage both chaps courteous and pleasant. Thank you.”

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Posted 1 year ago

“Impressed with the service. Prompt and at the time that had been promised.”

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Posted 1 year ago

“They kept me informed throughout and rang before delivery. The delivery timeslot was between three hours but they delivered within the first half hour. Very good service.”

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Posted 1 year ago

Furdeco is rated 4.1 based on 581 reviews