Furdeco Reviews

Name: Furdeco
Rating: 4.15

4.2 Rating 576 Reviews

79 %

of reviewers recommend Furdeco

Company Reviews

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Metrics

4.2

Based on 576 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Furdeco 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly items ordered, boxes missing no check on what should be delivered 🙈 Secondly both delivery and member of staff on the phone were rude and unhelpful. Still wrong items delivered 🙈 Really bad experience and it’s not over yet.”

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Posted 9 months ago

“If there was an option for no stars, they would get it. They sent a delivery time and then arrived to deliver 4 hours earlier and told us we weren’t in. Their customer service is appalling, don’t expect anyone to answer or even try and help. They cut calls dead, they tell you it’s your fault. NEVER AGAIN. DO NOT USE FURDECO”

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Posted 10 months ago

“Excellent service. On time, polite and friendly”

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Posted 10 months ago

“They kept me well informed of arrival time. They were polite and helpful.”

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Posted 10 months ago

“Great service , kept informed all the way either by text, email or phone. Friendly delivery people,they unpacked my dining chairs so l was able to inspect them. Would be happy if they were involved in any further orders. Thankyou”

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Posted 10 months ago

“Kept in touch about delivery splot, arrived within time slot and delivered to room required Would highly recommend this company”

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Posted 10 months ago

“Very efficient and polite delivery guys. They text my delivery day which I was able to change by phone without any problem. Text the day before delivery then again day of delivery with a more accurate half hour time slot.”

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Posted 10 months ago

“Great service delivered my decking furniture to my caravan.Kept updated every step. Can’t fault them,will definitely use again”

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Posted 10 months ago

“Emailed a few days before with ETA, Rang beforehand on the day. When they arrived they checked it was for me then unloaded the freezer. I told them to leave in the box outside the house but the kept offering to help unpack and position it, which they did. Then off onto their next job. Excellent service, very polite. Well recommended.”

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Posted 10 months ago

“Phoned in advance time of arrival and delivered packages up stairs as requested. Thank you.”

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Posted 10 months ago

“Very good service kept informed from placing of order to delivery”

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Posted 10 months ago

“My delivery was on time, notified in advance. Two very pleasant, polite and efficient people carried the boxed item into the hall as I requested. Many thanks”

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Posted 10 months ago

“Good communication delivered on time professionally service”

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Posted 10 months ago

“Prompt, good tracking procedure. Helpful and polite operatives. Very pleased with the overall experience.”

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Posted 10 months ago

“My rising sofa arrived this morning at unfortunately 6.15am this Morning when I was still asleep in bed. The schedule said by email that it was due to arrive between 10am and 1pm this morning. I have worked in retail latterly and the rule is nothing should be delivered until 8am to respect family privacy. I had not prepared the room in which the chair was to be positioned so it came as quite a shock to be awakened that early…not too happy with that.”

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Posted 10 months ago

“Arrived on time good communication unloaded where i wanted no problems”

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Posted 10 months ago

“Arranged a delivery date, waited in only to be told that they had changed it for another day. They then sent the furniture back”

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Posted 10 months ago

“Our delivery was well within the time allocated and the gentlemen were extremely polite and efficient and carried the furniture inside our home with ease. Our furniture was expertly packaged and was in perfect condition. I highly recommend this service.”

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Posted 10 months ago

“Delivery was on time as indicated Both delivery men were smart as was the delivery vehicle and they were polite”

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Posted 10 months ago

“Excellent service polite and courteous manner.”

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Posted 10 months ago

Furdeco is rated 4.2 based on 576 reviews