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FurniComp Reviews

4.4 Rating 2,020 Reviews
85 %
of reviewers recommend FurniComp
4.4
Based on 2,020 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read FurniComp Reviews

About FurniComp:

This venture started its humble beginnings whilst we were at university as students. Slowly as we started to understand the furniture market and the demand for it, we realised this is what we wanted to do and decided to create our own furniture company and FurniComp was born in 2018. As we got through university and graduated, we made this our full time goal and now are working with some of the best manufacturers and suppliers of home furniture products across the world.Being a family run business with experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase.

Visit Website

Phone:

0116 478 2389

Email:

support@furnicomp.co.uk

Location:

FURNICOMP LTD,
Unit 4, 92-94 Gipsy Lane,
Leicester
Leicestershire
LE4 6RE

I took it to the tip, cheap thin chip board, instructions were poor so much so that it was too difficult to put together in the end I lost patience , you need two People to put it together and written as well as picture instruction ! Don’t buy waste of money !
Helpful Report
Posted 3 years ago
I DO NOT RECOMMEND FurniComp, I waited longer than it was shown when placing the order, the cabinet came damaged in several places, I wrote to them, told them to send photos and when I sent photos and described it, they did not respond. I was left with a damaged cupboard. The cupboard is generally very nice.
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Posted 3 years ago
Please contact me ASAP
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Posted 4 years ago
not received broken parts 3 weeks rang several times keep saying on the way buy no show
Helpful Report
Posted 4 years ago
I was sent a damaged and defect sideboard since then I’ve been communicating with the seller and I was due a refund that they have never paid to my account until this day. Do not buy anything from this website. I also had a screw missing for one of the drawers they still haven’t sent it until this day that drawer doesn’t open. This was the worst but ive done, never again
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Posted 4 years ago
Disappointed as all the small screws are mixed and very hard to distinguish them on the instructions book plus few are missing as it says sent 8 but actually are 5 and some aren.t even on the size to fit in it.s hole .
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Posted 4 years ago
Furniture was lovely. But cane with wrong instructions, so made the job a lot harder and customer service was a joke.
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Posted 4 years ago
Customer service response time is slow. Usually it takes two days. The exchange time takes so long and it is still not yet confirmed
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Posted 4 years ago
I haven't received my order as yet or any updates as to when it will arrive. It has been a month of waiting so far.
Helpful Report
Posted 4 years ago
I am really disappointed with the delivery of my product. Waiting for weeks for parcel 2 (drawers and fixings) and finding delivered to wrong address. Finally receiving the second parcel to find damaged. I am therefore unable to comment on quality or how happy I am with my desk as I have lost the will to live and asked to just collect the desk what a nightmare!!
Helpful Report
Posted 4 years ago
I haven't received any goods qnd no contact at all from yourselfs i had to contact you to see when delivery of goods was being delivered and still havent received them shocking customers service wont buy from them again
Helpful Report
Posted 4 years ago
I never actually received the sideboard I ordered, I believe this was a problem with the delivery company. I did receive a refund eventually but was obviously extremely frustrated having ordered and paid for my item, given a delivery date for it never to appear. The staff at furnicomp were very helpful, however I still didn’t receive the furniture I had ordered. I have since ordered from somewhere else. Unfortunately I wouldn’t use this company again.
Helpful Report
Posted 4 years ago
Still not put it together i was surprised that there was only 2 package's hope its all there when I put it together the service was very good very polite but I thought just 2 boxes was not enough to build the sideboard have to wait till we put it together
Helpful Report
Posted 4 years ago
Horrible product, extremely cheap, wrong instructions given, wrong color delivered, and even if I sent the pictures no refound has been given. Do not order it
Helpful Report
Posted 4 years ago
Very disappointing not happy at all with customer service , item came faulty and they don’t want to replace keep arguing with me and giving me a lot of excuses, I have been waiting for a month for the issue to be solve I don’t recommend.
Helpful Report
Posted 4 years ago
Cannot give a review as I haven’t received my order yet. Even the couriers sent me an email stating they haven’t received my order. What’s going on? Have sent furnicomp an email, waiting to hear back.
Helpful Report
Posted 4 years ago
still waiting for a collection and refund
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Posted 4 years ago
Not the best of materials and very cheap quality.
Helpful Report
Posted 4 years ago
Well if had received my goods I would be able to write the review as it has not arrived yet after nearly a month not great
Helpful Report
Posted 5 years ago
I lived by myself and pregnant , and they couldn’t carry it up to my door . Because of covid . When they could of wore a mask and gloves and carried up the stairs . Would definitely not be ordering from here again
Helpful Report
Posted 5 years ago
FurniComp is rated 4.4 based on 2,020 reviews