“Seems to be taking a lot of money in with a very poor payout.. Im sadden that my hard working money is being took without even a decent ay.. Hundreds of pounds later with not even a bonus round.. Bye Gala”
“Has anyone else had this problem I have won a lot of money on gala went to withdraw wouldn’t let me went back on game amount still there went to withdraw again would let me went back on game and it wouldn’t load saying can’t locate customers credentials then when I finally got back on to it my winnings has disappeared, I have contacted customer support sending at least 5 emails and they keep coming back saying what game is it I’d ect, I can’t see any info it’s not there, fortunately I had taken screen shots which clearly show winnings there’s nothing in game log what can I do? Have attached screen shots that clearly say amount and the fact I came out of game and back it winnings still there 3rd time could get on to anything tried a few times and then winnings disappeared.”
“I won on the goonies last night 242 pounds and still waiting for payment to go into my account. now I need to provide proof etc which I have. Disgraceful and a rip-off. They quick enough to take your money. Wouldn’t recommend Gala to anyone.”
“Hi I play on Gala bingo on Eye of horus, I win the Jackpot kings megaways and after this disconnected me 2 or 3 times when I contacted them they sei sorry about but is nothing on the sistem I want to mention when they disconnect me and they take me out from the game is show me on my phone screen something suspicious what I have to do ?”
“Worst betting site ever!! You deposit £30, win a £1! Deposit another £30 win a £1!! The prize line games never EVER let you win big! It's an absolute joke! Go elsewhere and stay away from these thief's!!”
“I dont win on the free bingo, (not counting 3p 4p here and there)I'm pretty sure it's fixed, or bugged so that the host's favourite chatters win!!!! 🤬🤬🤬🤬”
“Started preventing me from playing promotions and bonuses a few months ago so I just withdrew my balance and stopped accessing the site. They keep sending me a reminder every couple of weeks and I’m fed up with it. Free play is supposed to be free play without deposit required. Every other bingo site does this offer. You’ve lost a customer.”
“I used to go into early morning bingo games and every single morning without fail the same name won numerous times..as soon as she came into the room and said 'hi gl'..you knew she was going to win and she did..There is no way on earth the same people can win so many times day in day out..we know it and gala know it.”
“Terrible boring monotonous bingo games same every day, been a member for 15 years and I'm sorry to say since it changed it needs shutting same winners every day I'm sure they are fake as they can't be logged in 24 hrs aday, boring games no progressive jackpots nothing, I have moved to a much better site and enjoy playing again Such a SHAME.”
“I’ve never won anything and either some people are overly lucky as I’ve seen the same names pop up as wins more than once or it’s fixed. Try another site in my opinion”
“This site just gets worse and worse games keep crashing bonuses disappear. Forever meddling with login and the robotic customer service is beyond a joke. Used to be a canny site but it’s gone to pot”
“Where do I start I cannot access my winnings and I have sent countless ID documents and because I have been complaining I have had my account closed so you have ripped Me off so disappointed in gala bingo absolute rip off can't access my winnings it's the principal.”
