Admiral Reviews

Name: Admiral
Rating: 2.56

2.6 Rating 1,704 Reviews

38 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.6

Based on 1,704 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought that the price quoted online was very reasonable for my car.”

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(Car Insurance) - Posted 9 years ago

“I was not happy at having to pay for phone enquires.”

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(Car Insurance) - Posted 9 years ago

“The staff at Admiral that dealt with my claim were very helpful, however, the company they recommended that I use to negotiate on my behalf with the third party insurers were slow to act and I was forced to use the services of another such company.”

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(Car Insurance) - Posted 9 years ago

“cannot make any coment,have not made a claim so do not know how they perform.”

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(Car Insurance) - Posted 9 years ago

“Very keen price for the car insurance. Have not undertaken any claim so it is difficult to assess the response”

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(Car Insurance) - Posted 9 years ago

“Very "computer says no" when I dealt with admin staff. My car was stolen and recovered without any damage and they made it so difficult for me to get my car back as they had made an offer. They lost my keys and tried to get out paying for losing them. They tried to insinuate I hadn't sent the keys so weren't going to cover lock change which was required on my less than 24 months old Mercedes costing 000's until I proved them wrong with my picture and weight of packages sent recorded delivery. Would not budge prior to this even though they made a offer of settlement prior. After threatening the ombudsman they gave in and paid but cost me hundreds of pounds and loads of time and effort when I was trying not claims a penny and save my NCB. No different to the rest but slight cheaper for me and the Mrs.”

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