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AXA Insurance Reviews

2.4 Rating 1,052 Reviews

36 %

of reviewers recommend AXA Insurance

Company Reviews

2.4

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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AXA Insurance 1 star review on 6th May 2025

AXA Insurance 1 star review on 22nd April 2025

AXA Insurance 1 star review on 16th April 2025

AXA Insurance 2 star review on 31st March 2025

Michael J. Howington

AXA Insurance 4 star review on 31st March 2025

AXA Insurance 1 star review on 26th February 2025

AXA Insurance 2 star review on 21st January 2025

7

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used AXA before but have never claimed so no experience of that side of things but always prefer to go with a well known name”

Helpful Report

(Home Insurance) - Posted 9 years ago

“I would highly recommend AXA, great cumstomer service and easy to use online service for updating details.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Simple and clear documentation with easy access via a secure password - 5 stars.”

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(Home Insurance) - Posted 9 years ago

“very good experience would use again.”

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(Car Insurance) - Posted 9 years ago

“Very friendly service”

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(Car Insurance) - Posted 9 years ago

“Very helpful and”

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(Car Insurance) - Posted 9 years ago

“Excellent & efficient service. would recommend to anyone. First Class!”

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(Car Insurance) - Posted 9 years ago

“Fast efficient service.No hassle. Friendly manner.What more do you want?”

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(Car Insurance) - Posted 9 years ago

“I had a cracked windscreen replaced very pleased with the outcome My son has done all work on this on line insurance for me.”

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(Car Insurance) - Posted 9 years ago

“All round good value and best price I cud find for fully comp for a Ford fiesta they were very helpful”

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(Car Insurance) - Posted 9 years ago

“very good pleased with price”

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(Car Insurance) - Posted 9 years ago

“I found them very helpful and I will get a quote again this year and would be more than happy to stay with them as long as the price is right!!”

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(Car Insurance) - Posted 9 years ago

“Would recommend this company and certainly use them again .”

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(Car Insurance) - Posted 9 years ago

“No problems”

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(Car Insurance) - Posted 9 years ago

“i found it very easy to take out my policy with axa the person i spoke to was very helpfull and guided me through what i needed to do . He was able to answer my questions i would recommend axa to anyone.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“very good policy wish id joined axa years ago five star xxxxx”

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(Car Insurance) - Posted 9 years ago

“me and my wife are with axa shame we didnt get a multi car dicount”

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(Car Insurance) - Posted 9 years ago

“Exeleny service”

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(Car Insurance) - Posted 9 years ago

“We were very satisfied with your service. A very competitive quote and helpful customer service.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“was easy to renew my policy but I had to ask for proof of renewal which is going to be sent through the post but I have not got it yet.i would have preferred new documents to prove my renewal.”

Helpful Report

(Car Insurance) - Posted 9 years ago

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AXA Insurance is rated 2.4 based on 1,052 reviews