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AXA Insurance Reviews

2.3 Rating 1,152 Reviews

34 %

of reviewers recommend AXA Insurance

Company Reviews

2.3

Based on 1,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	Greater than 27%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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AXA Insurance 1 star review on 20th December 2025

Malachi Jaramillo

AXA Insurance 1 star review on 20th December 2025

Kelvin Benjamin

AXA Insurance 1 star review on 16th October 2025

AXA Insurance 1 star review on 11th October 2025

AXA Insurance 1 star review on 11th October 2025

Rosalia .S Mora

AXA Insurance 1 star review on 9th October 2025

Eddie .A Stuart

AXA Insurance 1 star review on 21st September 2025

43

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Responded very quickly to my accident claim. Car was repaired professionally. Curtesy car was provided. I can't fault this company in any way. There are cheaper companies but you get what you pay for.”

Helpful Report

Posted 10 years ago

“Very good had no problems put my daughter on after a few months of having the policy they sorted it out fast so very good”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I think I can sing as well as Wynn Evans. davidmsimcock@icloud.com”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very easy to buy. Slight problem with proof of no claims but was quickly and efficiently dealt with. Overall very good.”

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(Car Insurance) - Posted 10 years ago

“Very easy to use and understand”

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(Car Insurance) - Posted 10 years ago

“VERY GOOD”

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(Car Insurance) - Posted 10 years ago

“Very helpfull did what they said they would”

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(Car Insurance) - Posted 10 years ago

“Have used AXA before but have never claimed so no experience of that side of things but always prefer to go with a well known name”

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(Home Insurance) - Posted 10 years ago

“I would highly recommend AXA, great cumstomer service and easy to use online service for updating details.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Simple and clear documentation with easy access via a secure password - 5 stars.”

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(Home Insurance) - Posted 10 years ago

“very good experience would use again.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very friendly service”

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(Car Insurance) - Posted 10 years ago

“Very helpful and”

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(Car Insurance) - Posted 10 years ago

“Excellent & efficient service. would recommend to anyone. First Class!”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Fast efficient service.No hassle. Friendly manner.What more do you want?”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I had a cracked windscreen replaced very pleased with the outcome My son has done all work on this on line insurance for me.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“All round good value and best price I cud find for fully comp for a Ford fiesta they were very helpful”

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(Car Insurance) - Posted 10 years ago

“very good pleased with price”

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(Car Insurance) - Posted 10 years ago

“I found them very helpful and I will get a quote again this year and would be more than happy to stay with them as long as the price is right!!”

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(Car Insurance) - Posted 10 years ago

“Would recommend this company and certainly use them again .”

Helpful Report

(Car Insurance) - Posted 10 years ago

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AXA Insurance is rated 2.3 based on 1,152 reviews