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AXA Insurance Reviews

2.4 Rating 1,073 Reviews
35 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,073 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
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Stephen Astley
Unverified Reviewer
“I called them yesterday as my current insurance company all be it impeccable did put my insurance up by £200. They also advised me my Dash Cam could take me off cover. I spoke with AXA who were very helpful and a lady called Lizzie agreed to call me back at 11am today which she did. I'm now only going to be paying £21.27 a month for 10 months. Well done AXA you stole me away from my current insurer purely on their price. Sorry KWIKFIT INSURANCE, maybe next year hey? Thanks AXA”
Helpful Report
Posted 9 years ago
Amanda
Verified Buyer
“I have found the web site to be easy to navigate and retrieve any information I require.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“100% happy”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“I found no problems with getting the insurance I required”
Helpful Report
(Car Insurance) - Posted 9 years ago
Dennis
Verified Buyer
“Everything was made easy for me. Spoke to real person on phone when needed someone and she was jolly and helpful to deal with. No reservations about recommending firm to others. May have got them on particularly good day, but didn't believe so at time. More than half way through year and still no reason to change mind.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“This was the first time I have dealt with AXA for my car insurance, and I found them very helpful in every way.”
Helpful Report
(Car Insurance) - Posted 9 years ago
David
Verified Buyer
“found it very easy to take out my ins the people on the phone made it very easy and understandable.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“overall a very good experience”
Helpful Report
(Car Insurance) - Posted 9 years ago
Elizabeth
Verified Buyer
“Very easy to obtain a quote and arrange payment.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Lennard
Verified Buyer
“best price and service was quick and easy great people to deal with.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Julian
Verified Buyer
“good inc”
Helpful Report
(Car Insurance) - Posted 9 years ago
Hugh
Verified Buyer
“Easy inception No problems so far to date”
Helpful Report
(Car Insurance) - Posted 9 years ago
Gary
Verified Buyer
“Very competitive quote & easily arranged cover.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Leon
Verified Buyer
“Very happy with cover/cost. I trust on renewal will be just as happy on similar cover and cost. Thank you ......Leon Russell.I......f I say "yes"to ...name displayed ....name only....no personal details.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Steve
Verified Buyer
“Competitive prices, efficient completion of application and supply of documentation. All I can ask for really.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Michael
Verified Buyer
“Everything so far so good. Await renewal”
Helpful Report
(Car Insurance) - Posted 9 years ago
Danielle
Verified Buyer
“Great customer service, easy to use”
Helpful Report
(Car Insurance) - Posted 9 years ago
James
Verified Buyer
“not had any problems they came up with a decent price and if the renewal price is the same I will renew with them.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Colin
Verified Buyer
“When I changed insurers this was best for me.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Mariusz
Verified Buyer
“very good insurance”
Helpful Report
(Car Insurance) - Posted 9 years ago
AXA Insurance is rated 2.4 based on 1,073 reviews
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