AXA Insurance Reviews

Name: AXA Insurance
Rating: 2.40

2.4 Rating 1,071 Reviews

35 %

of reviewers recommend AXA Insurance

Company Reviews

Questions

Metrics

2.4

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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AXA Insurance 4 star review on 17th June 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm 100% satisfied with Axa Insurance. I have been a client for several years (I have insured my home and my vehicle). Good price, good quality, a company with a good name in which I can trust. The good price offered by Axa allowed me to make gifts to my baby and wife. Thank you Axa.”

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Posted 6 years ago

“Very good went on confused.com and got a great deal on my car insurance”

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Posted 6 years ago

“Folliwing accident not my fault very quick service”

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Posted 6 years ago

“in half an hour they insure the car”

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Posted 6 years ago

“My insurance was sorted for me so quick, has I needed my car for my fully disabled daughter. Who had now gone through a 8hour hip operation, so THANK YOU. from me and my daughter..you took a lot of stress ov me”

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Posted 6 years ago

“easy to use website, speedy service and excellent communications.”

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Posted 6 years ago

“Easy to use and quick response for car quotes for monthly or annually payments”

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Posted 6 years ago

“Great company and customer service, always happy to help and is amazing how easy you can change everything online without having to call them every time.”

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Posted 6 years ago

“Very happy with the rates”

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Posted 6 years ago

“Easy to complete forms”

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Posted 6 years ago

“I had a car insurance with them and is very good company”

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Posted 6 years ago

“Just had to make a claim and axa made it so easy all sorted in 7 days , well done axa”

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Posted 6 years ago

“The did my car insurance at a good price”

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Posted 6 years ago

“Having read some awful reviews I felt compelled to write a positive one. I have travel Insurance with AXA through my Lloyds bank account and to date have never needed to claim,however whilst on holiday in Majorca my son fractured his knee. AXA we’re fantastic they took care of everything rebooking my flight home plus taxis to and from and also another hotel. They also had to sort EasyJet’s mess when then cancelled our return flight and didn’t have any plans in Place or staff to deal with the problem, once again AXA stepped in and fixed it enabling me and my son to travel home - I personally thought they were amazing particularly as I was travelling alone with my son. When the flight was cancelled they called me all through the night with suggestions of alternatives as I was desperate to get home. Miguel in particular was outstanding 👍👍”

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Posted 6 years ago

“Had a fridge catch fire. Could not phone axa, gave after 40 minutes of your phone is in a queue, but online form works, they phoned me almost immediately and claim sorted same day. 10 out of 10 for online service.”

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Posted 6 years ago

“Great quote. Well designed website. Excellent service all round.”

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Posted 7 years ago

“After phoning with a problem they did everything to help sort. Thanks.”

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Posted 7 years ago

“gr8 prices and easy to get round site all information good”

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Posted 7 years ago

“great cover for excellent price”

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Posted 7 years ago

“Very please item I ordered came very quick and in perfect condition”

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Posted 7 years ago

AXA Insurance is rated 2.4 based on 1,071 reviews