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AXA Insurance Reviews

2.4 Rating 1,053 Reviews
36 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,053 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
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Donald
Verified Buyer
“I have saved 50% on my last insurer with this company. I also now have their home insurance again with big savings and will be changing to cover my breakdown service as yet again saving so much money. Easy to alter things on line when changed my vehicle with still exceptional value for money ,just small payment made by card to cover small increase in cover for new vehicle.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Andrew
Verified Buyer
“very happy with axa at this time we will see how thay respond if i need to clame but at this time im very happy.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Easy on line account to deal with but did not make a claim so unable to say for sure how good they are.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Good customer service from the call centre and it's easy to locate and print your documents online. Luckily I haven't had to make a claim so can't comment on the most important part of car insurance.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Albert
Verified Buyer
“I love the way Axa is so available online any changes you need to make takes a couple of minutes,Their web site is very user friendly.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Julie
Verified Buyer
“I have been very pleased with axa .I had a claim after an accident but there was no quibbles at all . I would definitely use them again.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Happy with cost of policy & service provided so far. .”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Excellent in everyway.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“No problems with this insurance company at the date of this review.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“No claim and no problem, so no problems.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Good when speaking two them about a problem.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Janet
Verified Buyer
“good cover from a good company.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Paul
Verified Buyer
“One of the best insurance companies I have used. I didn't renew for the sake of a few £ a month.. My policy has 1hr left and I'm already thinking that I should probably have paid the extra few pounds to stay with them. The website is one of the simplest I have used. Hopefully I will come back again soon.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Keith
Verified Buyer
“not needed them for any claims or other things. Waiting to hear from them for my Quote for 2015/16.see how good they are then ???. With price etc.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anna
Verified Buyer
“Very pleased with AXA. They respond quickly to queries and are friendly, polite and helpful. I can strongly recommend them.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Paul
Verified Buyer
“ALL EASY SO FAR HAPPY SO FAR.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Stuart
Verified Buyer
“a1very good.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“have had no problems.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Speedy helpful service over the phone to clarify details and other items not shown on website.”
Helpful Report
(Car Insurance) - Posted 10 years ago
William
Verified Buyer
“Excellent and easy service with having online access to all your details makes things so much easier.”
Helpful Report
(Car Insurance) - Posted 10 years ago
AXA Insurance is rated 2.4 based on 1,053 reviews
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