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AXA Insurance Reviews

2.4 Rating 1,053 Reviews
36 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,053 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
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Russell
Verified Buyer
“Like any insurance you hope you don't have to claim so i'm lucky and would hope to get good service from such a named company if I did claim.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Mark
Verified Buyer
“As on-line insurers go I found Axa simple and easy to use. The paperwork was straightforward, easy to read and understand on-line. I easily printed off my Insurance Certificate and left the T&C's within the e-mail ready to re-use if the need did arise. I recently e-mailed Axa to ask that they not automatically renew my Car Insurance and they replied promptly to explain that it had been switched for manually re-insure.”
Helpful Report
(Car Insurance) - Posted 10 years ago
William
Verified Buyer
“Had to make a claim - excellent service all round.”
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(Car Insurance) - Posted 10 years ago
Roel
Verified Buyer
“A star website”
Helpful Report
(Car Insurance) - Posted 10 years ago
Kevin
Verified Buyer
“Every part of the process was clear and quick exactly what I required”
Helpful Report
(Car Insurance) - Posted 10 years ago
Alexander
Verified Buyer
“no claim made”
Helpful Report
(Car Insurance) - Posted 10 years ago
Matthew
Verified Buyer
“I'm very pleased with the insurance there always very happy to help.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Stuart
Verified Buyer
“Excellent service, very helpful in everyway”
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(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“SO FAR I HAVE BEEN MORE THAN SATISFIED WITH THE SERVICE PROVIDED.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Simon
Verified Buyer
“A very easy company to deal with, giving me the level of insurance I need at extremely competitive rates. Recommended to several friends too. Will use again for renewal.”
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(Car Insurance) - Posted 10 years ago
Brian
Verified Buyer
“had no problems with the service provided”
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(Car Insurance) - Posted 10 years ago
Emma
Verified Buyer
“Good insurer had no problems.”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“EVERYTHING WAS VERY SATISFACTORY AND CLEAR AND I HAVE NO COMPLAINTS WHATSOEVER.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Excellent policy for our needs.”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Cannot fault the AXA. I did have difficulty in navigating the website. However; when I called, they took me through it all step by step.”
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(Car Insurance) - Posted 10 years ago
Paul
Verified Buyer
“fantastic service from a good company.”
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(Car Insurance) - Posted 10 years ago
David
Verified Buyer
“Good communication and a good Insurance price if i decide to insure with them again this year but i will check with gocompaire .com to see if i can get my insurance policy even lower.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Excellent. Very reasonably priced and no pressure to buy extras. Highly recommended.”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I am very sorry for the claim I made the first one in 30, years for a accident. The person we spoke could not of been more helpful everything went so smoothly therefor I did not need a courtesy car I only had to wait four days. Thank you very much. Yours Sincerely J. Pickford.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Diane
Verified Buyer
“I have been very pleased with my insurance company. I rang to change my address and name and was repaid money as the area I now live is low risk .it was wonderful.”
Helpful Report
(Car Insurance) - Posted 10 years ago
AXA Insurance is rated 2.4 based on 1,053 reviews
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