Bennetts Reviews

Name: Bennetts
Rating: 4.38

4.4 Rating 2,016 Reviews

83 %

of reviewers recommend Bennetts

Company Reviews

Questions

Metrics

4.4

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

0344 412 2171

Location:

Unit 3, Swan Park, Kettlebrook Road, Tamworth
B77 1AG

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Bennetts 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have multibike policy so thought I would be simple to add another bikehowever told I had to cancel current policy and take out a new multibike policy this I thought odd and inflexible.However your staff worked with me to get the new policy and refund Many thanks to Luke and the lady who processed it”

Helpful Report

Posted 10 years ago

“Hi I have been with Bennetts for a number of years now & have found them to be most helpful. Their cover fits my needs & I have confidence knowing that if I have a problem Bennetts will be there for me. Their premiums are competitive with other companies & the service professional .”

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Posted 10 years ago

“I always hunt round for bike insurancebut this must be the fourth time ive insured with bennetts always very good communication and very good on price.”

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Posted 10 years ago

“Had policy with Bennetts in the past and bought a new policy this yearAs always - excellent service fast completion from payment to receiving documentsWould prefer a better competitive breakdown cover possibly”

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Posted 10 years ago

“Good customer service and quite pleased with the general general insurance package and extras.Just renewed again for this year. But why do you quote one price for renewal (for the same bike and rider with unchanged circumstances) that is 27% higher than last year and then when I phone up to inquire immediately drop it down below last year's price. Are you hoping that riders will just blindly renew without looking at the cost so you get a nice increase in premium or am I just being cynical? This kind of sharp practice doesn't fill me with confidence that you have the rider's best interests at heart... Rating would be five star but for this reason you only get 4.”

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Posted 10 years ago

“my first call the lady asked questions with a disinterested tone. On reviewing quotes I decided to go with bennetts but needed to clarify some questions where the man gave me the answers needed in a positive tone. The decision was also made as other family and friends use Bennetts”

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Posted 10 years ago

“Good value policy very easy to set up. Best deals for existing customers though is via a new quote online shame same deal not offered at renewal stage otherwise no complaints.”

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Posted 10 years ago

“EXCELLENT PRICING-GOOD VALUE FOR WHAT IS INCLUDED IN DEALFRIENDLY AND EFFICIENT SERVICE”

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Posted 10 years ago

“Following the incompetence and horrendous customer service from Bennett's during my initial policy purchase (May2014) I swore i wouldn't give them another penny of minebut due to the help and attitude of the telephone operativeduring renew enquiries i decided to give Bennett's another chance and have purchased another 12 month policy at a good price with favourable terms and conditions.Time will Tell ! Display this then !!”

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Posted 10 years ago

“Quickeasyjob done.”

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Posted 10 years ago

“The premium for the same bike alters with every inquiry its best to get the quote online much better value for the same cover.Try removing the voluntary excess it made no difference to my premium. In the end a good deal.”

Helpful Report

Posted 10 years ago

“One of the only insurance companies I've been with who work hard to keep their existing customers by staying competitive while offering a top product”

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Posted 10 years ago

“Although not the cheapest having been with Bennetts for a number of years they're easier to deal with than other companies. Being bike savvy they know what you're talking about and will always try to do thier best in a pleasant manner resulting in better cover for the same money.”

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Posted 10 years ago

“Quote and sales proves were slick and easy to deal with but then had a phone message to call back. This was ok but still took 10 minutes of queuing and transferring on the phone.”

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Posted 10 years ago

“Very good except the following: 1/ no information given to me on how to use the Recovery Service if needed2/ purchased insurance via 'compare the market.com' but you haven't informed them of this so Ihaven't received my free gift (a toy Meerkat). Sort it!”

Helpful Report

Posted 10 years ago

“Really can't fault the service of the people I spoke toMy only gripe is the cost of cancellation during the term oft insurance.Although a multi bike policy I was unable to add a 250 trail bike to my existing policy on my Honda VFR800.On reflection though the policy I got on the trail bike was very competitive.After what seems like 15 years with Ebike it was good not to have to pay a premium rate phone line to speak to somebody.”

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Posted 10 years ago

“Fair price insurance plus a few extras thrown in.”

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Posted 10 years ago

“Always fair on MC insurance and less hassle.?”

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Posted 10 years ago

“Excellent service and price return customer should never left in first place but where unable to transfer new bike on old policy.”

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Posted 10 years ago

“The best all round package without having to have a large excess. Pretty good value and very efficient”

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Posted 10 years ago

Bennetts is rated 4.4 based on 2,016 reviews