Bennetts Reviews

Name: Bennetts
Rating: 4.37

4.4 Rating 2,018 Reviews

83 %

of reviewers recommend Bennetts

Company Reviews

Questions

Metrics

4.4

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 412 2171

Location:

Unit 3, Swan Park, Kettlebrook Road, Tamworth
B77 1AG

Write Your review

Tell us how Bennetts made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bennetts 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ce9758B , Having had problems with Carol Nash , I was hoping that going to Bennett was going to be a better option , then I get this letter to say that I had not mentioned an accident , but I did , it was late in conversation with one of your sales team , I had carol nash policy in front of me , and it said I have a two year now claims on it , so I past that info on . I spoke to your people on Friday morning and told them all this , and suggested they Listen to recording of sale , no one came back to me as promised”

Helpful Report

Posted 7 years ago

Hi Bailey Can you private message your contact details bike reg etc as the policy number is a number short? We can arrange for this to be looked in to. Thanks, Bennetts

Posted 7 years ago

“Polite, helpful agent who provided necessary information. Prices were very competitive - hope that’s not just for a new customer!”

Helpful Report

Posted 7 years ago

“Bennetts have always kept me informed of what is going on, they keep me updated with emails”

Helpful Report

Posted 7 years ago

“Easy service”

Helpful Report

Posted 7 years ago

“money grabbers upping my policy without informing me so i left”

Helpful Report

Posted 7 years ago

“Good quality motorcycle policy.”

Helpful Report

Posted 7 years ago

“Good quality motorcycle policy.”

Helpful Report

Posted 7 years ago

“Only had cover for a short time due to selling my motorbike. Easy phone call, no quibble. Cost for cancellation and period on cover was very fair. £25 voucher and NCD proof sent too that I can use if I re-insure with them.”

Helpful Report

Posted 7 years ago

“Very straight forward to set up policy as a new customer Make sure you get proof of any no claims discount before hand”

Helpful Report

Posted 7 years ago

“Very easy and straightforward to deal with. Clear, thorough but easy to understand terms. Yet to claim (and hoping not too) but that is the true test!!”

Helpful Report

Posted 7 years ago

“As with all insurance it is frustrating when best deal is not the one you are offerred first. Original renewal was an increase of £100 over last year. After calling to discuss finally set up at slightly cheaper than last. Good deal in the end but an unecessary pfaff.”

Helpful Report

Posted 7 years ago

“ALWAYS THERE ALWAYS GOOD !”

Helpful Report

Posted 7 years ago

“Have come back to you after the RAC beat your last quote. This time you have beaten their's.These days,it's all about saving money! The package offered included helmet and leathers,so there was no contest. Thank you.”

Helpful Report

Posted 7 years ago

“After receiving my renewal quote I contacted Bennets as I considered the the quote to be a little higher than I expected, however my discussion with a very helpful administrator solved the problem and found me a better deal .”

Helpful Report

Posted 7 years ago

“Cannot think,what to write about...Im not a big fan of Insurance companys....I have 6 bikes...and love to be able to ride them all,a bit... So bloody complicated to insure...2 of the vintage bikes,i wo'nt do more than 300 miles each...SO just insured 1. BORING....”

Helpful Report

Posted 7 years ago

“Like many other insurers bennets have gone down the road of exorbitant charges to make policy changes. In my case it was a change of postcode and house number. End of!! 2 minutes I was on the phone. £32 Later the postcode was changed. Premium remained the same so cost was for the 2 minute computer time. I make that about £960 revenue an hour. Outrageous treatment of loyal customers . Never will I use again and will spread the message widely. The guy on the phone was ok tho.”

Helpful Report

Posted 7 years ago

“Very easy to obtain a quote from the first class website. The cost of my multibike policy (BMW R1200GS and BMW RNine) was unbeatable. If it is first class service and an excellent price, Bennett’s is hard to beat.”

Helpful Report

Posted 7 years ago

“Annoying letters and threats to extract further monies from payment card account Their letter dated 6 days before postal receipt; how can that be unless they leave on desk for several days prior to posting? Contact number did not permit/enable options when selected.”

Helpful Report

Posted 7 years ago

“Good Cover at a Good Price”

Helpful Report

Posted 7 years ago

“I posted the review below and Bennetts have asked for my policy number - have no idea how to reply to the question so posting a new review in order to do this - apologies if not correct and please remove my first review if possible. Policy number is ZN98610C. I paid for motorbike insurance and then had to provide proof of no claims (which I sent twice but was rejected once because it wasn't on headed note paper and the second rejection which included the first page as requested by customer service which was from my previous company but was rejected as it didn't have an expiry date - really confusing as the document clearly stated the start date of the new policy which would be the expiry of the last one), The last lady I spoke to on customer service line clearly did not want to take my call and assist me - I had to force her to take my policy number so she could look into my exact policy and problem and then when I asked to speak to a manager she changed slightly and did offer to call my previous insurer (Carole Nash) but couldn't as there were 20 people waiting on the line - now clearly I am not wanted as a customer but the other 20 were!! I probably shouldn't have called on a Friday afternoon when the CS reps want to go home or have just come back from lunch and want a relaxed afternoon!. So the policy was cancelled (charged £30 for the privilege but worth it because I can't imagine the CS experience if I needed to make a claim or needed advice). On a positive note my previous insurer were and are brilliant and the level of service is outstanding - cannot believe the difference.”

Helpful Report

Posted 7 years ago

Bennetts is rated 4.4 based on 2,018 reviews