Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.12

4.1 Rating 2,228 Reviews

79 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the payment card I had stored with Budget had expired without me realising it. When annual renewal came the following year, payment was rejected & Budget charged me £20 when I re-entered my new card the same day. There is no justification for charging such a high fee, & not giving a reasonable opportunity to provide a new payment method. I will not be using this company again.”

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Posted 9 months ago

“Easy to use website and very favourable rates.”

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Posted 9 months ago

“Never had to claim Don't want to But if I did I'm sure with past experience of 3 years Agents are very helpful with solving problems that I have put to them Would highly recommend”

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Posted 9 months ago

“It was so simple to renew my policy at a competitive rate”

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Posted 9 months ago

“Ease of use & simple website. Plus not Rip off rates.”

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Posted 9 months ago

“No problems and a very acceptable price. Fortunately I have had no reason to claim on my insurance and hope not to!”

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Posted 9 months ago

“Great company to deal with, easy to use website and very good communication and great prices for motor insurance highly reccomended 👍”

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Posted 9 months ago

“Terrible insurance company. Awful “customer service” lacking basic knowledge, long hold times to query information and rude staff. Extra and hidden charges. Too late to change but will never use again!”

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Posted 9 months ago

“Pretty straight forward to renew as the price was a lot less than last year, might have got it a pound or so cheaper a month elsewhere but decided to renew”

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Posted 9 months ago

“Excellent communication throughout and very competitive price, very happy, thanks.”

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Posted 9 months ago

“It was an easy decision to make to renew my insurance premium with it being even cheaper than last year. Though, I did check with other comparison sites which proved more expensive for the same level of cover.”

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Posted 9 months ago

“Very easy to renew my car insurance”

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Posted 9 months ago

“Premium cheaper than previous year and very good price so saved me chasing around looking for something cheaper with someone else”

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Posted 9 months ago

“easy to use no fuss”

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Posted 10 months ago

“The renewal premium was cheaper than the previous year and a very fair price.”

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Posted 10 months ago

“Excellent customer service Easy to insure vehicle online Website very clear and accessible”

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Posted 10 months ago

“Your operative made a mistake when she took down the registration of the vehicle which ran into the back of my car on 17 July. I haven’t had any correspondence from Budget or a return call, or what was Liverpool and Victoria, the underwriter to date. I have called both many time to try to resolve this mistake. And my 12 year old Corsa wasn’t worth the cost of £4,300 to repair the bodywork. Still waiting for an update!”

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Posted 10 months ago

“very helpful fast efficient truly 5 star”

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Posted 10 months ago

“Pleased to renew my policy which includes all the benefits I need. It would have been better if my renewal quote had been sent sooner .knowing that my insurance was due but not having the latest information I had found an alternative policy with a different company which I then had to cancel.”

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Posted 10 months ago

“good value for car insurance”

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Posted 10 months ago

Budget Insurance is rated 4.1 based on 2,228 reviews