Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.07

4.1 Rating 1,919 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This policy was automatically renewed we were unable to sort it at the time due to I'll health. The policy is over triple price of other companies. The policy holder is 89. This would not be this companies best price quoted for a new customer.”

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Posted 3 years ago

“I was hammered with a £20 charge on the renewal day as inadvertently the card I had used the previous year had expired, so when the renewal payment was tried to be taken it was declined. I immediately contacted them when I received there email and explained trying to waive the fee but they are having none of it! I then threatened to leave after one if there incompetent call takers didn’t take the full payment and I had to ring back again and was threatened with a £35 charge! Cheap is cheap for a reason I do so hope I never have to claim!”

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Posted 3 years ago

“No problems so far.”

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Posted 3 years ago

“Unlike most insurance companies my renewal for this year was cheaper so I’m happy.”

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Posted 3 years ago

“Great UK Customer Servise listening the customer Good reasonable price.That’s why I am using Budget Insurence again and again recommend them to try once”

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Posted 3 years ago

“Shame there isn’t a zero option for stars. 1 hour 45 mins (screenshot added as attachment to evidence) wait first time until I abandoned. 20 mins second time. The difference between 6 weeks of cancelling policy £100 with no excuse for why there is such a differential. Given it was only a £220 policy this amazed me. First caller out £100 refund quote on file and operator could see it. I couldn’t imagine actually having to deal with an insurance claim and would never use budget insurance again. The worst insurance company ever. Please allow zeros trust pilot as one star is too kind.”

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Posted 3 years ago

“Been with Budget for years good service”

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Posted 3 years ago

“I am very impressed with the service and information I was given about renewing my insurance and it’s reasonably priced compared to other companies , all I had to do was sit back and the company done all the work . Thank you . xx”

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Posted 3 years ago

“Fair initial price and fair rollover second year price.”

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Posted 3 years ago

“Reasonable price. Good communication via emails.”

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Posted 3 years ago

“Good price. Easy renewal.”

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Posted 3 years ago

“Extremely easy to renew existing policy as I didn’t have to do anything. All necessary paperwork was in place and forwarded to me!! Easy Peasy!! Thank you!”

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Posted 3 years ago

“They are fantastic no problems at all straight forward that’s why I renewed (brilliant)”

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Posted 3 years ago

“Service was great and didn’t take long to arrange my insurance, the price was very competitive. Would recommend and have to my friends and family.”

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Posted 3 years ago

“Very good service that's why we renewed”

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Posted 3 years ago

“Very efficient service,dont have to do a thing just pay Pj”

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Posted 3 years ago

“I have my home and contents insurance with them. They are consistently more expensive that other insurers and take advantage of existing customers by not giving them the best deal”

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Posted 3 years ago

“Very helpful on the phone and good priced insurance”

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Posted 3 years ago

“the best insurance that l have been”

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Posted 3 years ago

“Competitive price compare”

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Posted 3 years ago

Budget Insurance is rated 4.1 based on 1,919 reviews