Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.07

4.1 Rating 1,919 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Flexible insurance, good service , recommend.”

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Posted 3 years ago

“Good customer service when I needed them price just about right no hassle when changing vehicles”

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Posted 3 years ago

“Had a difficult circumstance after being affected by the Covid pandemic. Missed a payment, they cancelled my policy and then they sent me a bill for a cancellation charge which was almost as much as my annual premium. Then I told them I couldn’t pay in one go, so arranged a payment plan. They ignored the fact that they had set me up on a payment plan and decided to keep chasing me for the money in full and sent it to a debt collection agency. Very very unhelpful when I’m in a difficult circumstance. Thanks for nothing Budget insurance - will never use your services again and wouldn’t recommend to friends and family.”

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Posted 3 years ago

“Love this company kept them renewal price low and customer service superb and I like the text you get to remind you of payments superb..”

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Posted 3 years ago

“Good customer service, quick and easy renewable and at a price lower than previous year. No problems encountered.”

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Posted 3 years ago

“Very good value and renewal price very reasonable. Had no problems and did not experience the usual ridiculous price hike after the first year”

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Posted 3 years ago

“Quick and easy to renew”

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Posted 3 years ago

“Stay very clear I’ve been with them for over a year had problems with them right at the beginning so this came up for renewal this year on the 25th of November sent another email saying after all the problems at the beginning of my policy I would never go with you again and I’m now with a new company that starts today lo and behold they’ve sent me an email thanking me for renewing with them luckily they haven’t taken any money yet and I’m putting a block on the card that I used first thing in the morning this company is just a bunch of con artist”

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Posted 3 years ago

“Keep clear from this cowboys,I have to cancel my policy within 24h as my NCB proof later dated on25.11.2021 is to old for this firm. They have charged cancellation,without moving the vehicle (will take few working days to refund the anual premium taken from my account within seconds.Do not recommend”

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Posted 3 years ago

“Good renewal price. Sorted any changes I needed to make. Good customer service. Overall quality service”

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Posted 3 years ago

“Really easy to control your insurance renewal and documents via your online account. Budget gave a really competitive renewal price compared with last years cost. What else can you say, excellent service.”

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Posted 3 years ago

“Although my partner arranged the new policy, he said it was quick, got good deal and”

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Posted 3 years ago

“Continuity with Budget insurance is a central part of my continuance with them, competitive and straightforward.”

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Posted 3 years ago

“Today my husband cancelled his motor insurance after selling his van on. The cancellation charge was £60 which amounted to 60% of the refunded amount. It was explained that this was a charge to cover admin costs - WHAT!! Surely in today's technology informing third party agencies that the insurance has been cancelled is just the touch of a computer button. Extortionate charges. Surely £25/£30 would have been more appropriate.”

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Posted 3 years ago

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Posted 3 years ago

“Was shocked to see after my annual renewal they conducted a hard search on my credit file. I wont be renewing next year”

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Posted 3 years ago

“Always helpful and an excellent price this year”

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Posted 3 years ago

“Fortunately I have not had to call on Budget because I've had an accident. However Budget Insurance is very affordable and my premium actually DECREASED this year!”

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Posted 3 years ago

“At last, an insurance company who has not increased my renewal price for no apparent reason. Did not have to spend precious time comparing and contacting or changing motor insurance company. Will stay a loyal customer for as long as that continues. Refreshing. KRE”

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Posted 3 years ago

“they are so good.renewed my insurance and i did not have to do a thing. and at the same price.brill”

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Posted 3 years ago

Budget Insurance is rated 4.1 based on 1,919 reviews