Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.12

4.1 Rating 2,228 Reviews

79 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

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4.1

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Had the renewal from Budget for my car insurance. Gone up 40% since last year. Negotiated with the agent to knock it down, but still much cheaper to go onto the Campare the Market Website and get a better deal. In fact same price as last year!”

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Posted 6 years ago

“After having online quote, insured my second car with them. My wife as named driver. After a week found email about increased premium from 600 to 1700. The reason being an undeclared claim which I clearly mentioned during first quote. I had to cancel the policy and got one from my main insurer (Tesco).”

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Posted 6 years ago

“Liars.. Deceitful. Arrogant... Budget appropriate for service better to call cheapo insurance”

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Posted 6 years ago

“After agreeing on the premium and paying my first instalment Budget, who I had been a customer of for three years then located a telephone call I had made to them explaining that a driver had hit me from behind whilst I was at traffic lights. There was obviously no claim by the driver at fault and I was not going to make a claim so the call was just for informative purposes. They used this non-claim incident to increase the premium by 45%. Their customer services were brilliant and Blake, the gentleman helping me, was also quite shocked at the situation and spent some 40 minutes trying to resolve it in my favour but all to no avail. He did though quash the charge for cancellation and credited me with a goodwill payment. I would advise anybody reading this to NEVER divulge any situation/accident/incident where you are not at fault and do not wish to make a claim, this insurance company will use your honesty to fiscally punish you.”

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Posted 6 years ago

“Auto-renewed my policy and then charged me a fee to cancel it on the day it started. Won't be using again.”

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Posted 6 years ago

“I'm pleased with the customer experience especially the agent who served me . Thanks”

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Posted 6 years ago

“Easy to navigate the website and get good cover and price after being advised as being the best price through Confused.com. Thanks”

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Posted 7 years ago

“I have purchased budget insurance I am very pleased. With the quote”

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Posted 7 years ago

“Been with this incurance for about 3 years and now I'm happy to break up with them... Do not recommend them as you will have lots of trouble to win your claim...”

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Posted 7 years ago

“Budget insurance cancelled dd from there end and tried to charge me non payment cancellation fee. Avoid very poor customer service.”

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Posted 7 years ago

“Thiefs. Excessive fees”

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Posted 7 years ago

“Same as before as I said”

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Posted 7 years ago

“Good and easy. Cheap insurance.”

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Posted 7 years ago

“this has to be the worse insurance company ever filled out the online forms rang them to double check the online quote set up my insurance then, after i got my documents i had an email to say the information was incorrect as i had 2 fault accidents i never, so they put up the premium, then they wouldnt give me NCD and then new documents arrived and i noticed that my mileage i gave them was incorrect so they put the premium up again, even though they said they had listened to the recorded call. so after 14 days with them enough is enough i went back to my original insurers got new insurance £200 cheaper in the end ... absolute shambles Budget discraceful company”

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Posted 7 years ago

“Applied online and declared my claims with previous insurer. Budget said I had made another claim that I had not declared and doubled my premium. This is utter rubbish! Previous insurer wrote and emailed Budget on several occasions to confirm this is incorrect. Budget find a reason every time not to accept this information. They are an absolute scam and find any way of getting more money out of their customers. Their customer service is non existent. Unless you want a load of hassle AVOID AVOID AVOID!”

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Posted 7 years ago

“Stress free, no hassle, straight forward and I knew what I was paying for every step of the way.”

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Posted 7 years ago

“Avoid at all cost, very incompetent and unprofessional, they take your money, cancel you car insurance policy with no explanation. My misses will now be cancelling her car insurance as these idiots are also part of Halifax Car Insurance.”

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Posted 7 years ago

“I recently had to cancell my insurance because they would not cover my van because i had fitted security film to the side windows , a upgraded security lock , 24hour dash cam, grills to rear window, new seats, alloy wheels, and many other safety features , also upped the price by 20% for no reason”

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Posted 7 years ago

“Don't keep their promises”

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Posted 7 years ago

“Changed vehicle 3 months into policy, went from an audi a4 convertible s line to a Ford s max sport, price went from £17 a month to £44 plus the next one off payment £79. Checked price comparison sites and budget and others quoted half what i am now being charged. Will cancel and take the £50 hit ....ohh and don't forget the increase charge for paying monthly.”

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Posted 7 years ago

Budget Insurance is rated 4.1 based on 2,228 reviews