Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,030 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 1 star is for the price of the insurance, no stars for the rest, they asked for proof of ncd which I emailed, since then I have had 10 emails and 1 letter saying they are going to double my insurance as I haven't replied, they then asked for proof of no claims again and dob and postcode so after several attempts to send them it wouldn't let me, I've had to ask my son in law who is a computer wiz to do it, it took him over an hour to do it, I think they do it intentionally so they can charge you double, never again.????”

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Posted 10 years ago

“My only problem with budget was it cost an absolute fortune when I had to phone them,I was not happy when I got my phone bill”

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(Car Insurance) - Posted 10 years ago

Hi Andrew, Thank you for your review. Apologies for the inconvenience this has caused. We have recently changed our contact number so our customers are only charged at their local rate. The new non - premium rated number is 0344 412 2122. Kind Regards, Keri

Posted 9 years ago

“Good company to deal with no hastles will use again if price is right”

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(Van Insurance) - Posted 10 years ago

“I am happy with my insurance as it covered everything I needed. The staff have been courteous and happy to help with any questions I had. I would recommend this company to family and friends.”

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(Car Insurance) - Posted 10 years ago

“No issues”

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(Home Insurance) - Posted 10 years ago

“I've not needed to use their services so that's a good thing!”

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(Van Insurance) - Posted 10 years ago

“This company quoted one price and charged another, not impressed”

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(Car Insurance) - Posted 10 years ago

“Budget Insurance renewed my house insurance quote without letting me know. They sent a renewal quote to my email which was never received. I then checked my bank statements and to my dis pear found the whole amount for the cover had been automatically taken out of my account. I phoned up to say the quote was way too high and i did not want to continue with them. They then tried to charge me 30/35 for a cancellation fee? I argued this and the lady eventually went down to 15.00 but insisted I be charged. my partner has worked in insurance and knows that cancellation fees do not have to be charged and I was disgusted that this charge was taken and the whole policy amount was just taken.”

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Posted 10 years ago

“I have received an excellent service at a great price, for all the reasons above I would recommend and use again.”

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(Van Insurance) - Posted 10 years ago

“lot documents to print off.”

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(Car Insurance) - Posted 10 years ago

“Easy policy to understand and purchase.”

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(Car Insurance) - Posted 10 years ago

“Does what it says on the tin no messing quick and easy”

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(Van Insurance) - Posted 10 years ago

“called budget THEY CHARGE YOU £75 TO CANCEL”

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(Van Insurance) - Posted 10 years ago

“Easy to use and helpful”

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(Car Insurance) - Posted 10 years ago

“I was victim in an accident, not my fault, budget couldn't understand I was reporting same for reference only and to obtain advice on what to do regarding the guilty party's insurance co. I also was not aware that Axa wrer the underwriters of my policy or I would not have bought. they have cheated before and did again by not insuring my courtesy car because my insurance policy value was less than needed to cover the car provided, unless of course I was claiming through them and then they could recover cost from guilty party, but I agreed to let their insurers repair my vehicle, whereby Axa didn't get the chance to dig their arm into the other party. leaving me with a banger of a courtesy car. I will never take out insurance that has anything to do with Axa.”

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(Car Insurance) - Posted 10 years ago

“good service all round”

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(Home Insurance) - Posted 10 years ago

“No problems. I would recommend”

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(Car Insurance) - Posted 10 years ago

“Great service recommend to friends and family”

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(Car Insurance) - Posted 10 years ago

“Very knowledgeable customer services .They dealt with the claim for my accident with ease (Non fault). Very good quality of service. Would recommend to others”

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(Car Insurance) - Posted 10 years ago

“i have been driving for 30 years with full no claims bonus and clean driving licence but when i went to change my policy over to a new car they told me i couldnt do that. they said i would have to cancell my policy at a cost of £75 and take out a new policy to which they quoted an extraordinary price to which i have never heard before in my life needless to say i cancelled at an exspense of £75 to myself and went elsewhere so no i definately would not recommend budget insurance company to anyone.”

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(Car Insurance) - Posted 10 years ago

Budget Insurance is rated 4.1 based on 2,030 reviews