Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,030 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy to use, was very helpful when getting insurance and have had no problems with this insurer.”

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(Car Insurance) - Posted 9 years ago

Hi Kayleigh, Thank you for your review. I am pleased to hear that you found the process easy and that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Kept my money for 12 days £1600 and delayed giving it me back , didn't tell me they were going into my bank and told me it was my fault . To beat all that they put my insurance up by 300 per cent and I had no claims !!!!!!! Buyer beware. !!!”

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Posted 9 years ago

“Easily applied for with no problems.”

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(Car Insurance) - Posted 9 years ago

Hi, Thank you for your review. It is great to hear that you found setting up your policy easy. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Sorted my claim out quickly”

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(Van Insurance) - Posted 9 years ago

Hi Anthony, Thank you for taking the time to share your experience. I am pleased to hear that you we were able to resolve your claim quickly. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Good service, good product and good price ... :-)”

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(Van Insurance) - Posted 9 years ago

Hi David, Thank you for your review. I am pleased to hear that you are happy with your policy and our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Posted 9 years ago

“Can't find anything negative to say about Budget Insurance.”

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(Car Insurance) - Posted 9 years ago

Hi, Thank you for your review. It is great to hear that you cannot find anything negative to say about our service. We look forward to keeping everything positive for you. Kind Regards, Keri

Posted 9 years ago

“Easy to get my insurance up and running had no problems at all”

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(Van Insurance) - Posted 9 years ago

Hi, Thank you for your review. I am pleased to hear that you found setting up a policy with us easy. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Despite being an existing customer, when I came to renew the quote for buildings and contents insurance was £28.43 per month, however, a further quote dated THRE DAYS LATER showed that the new premium would be £41.12 per month, an annual increase of £135.59 or a whopping 68%!!! Very unfair and extremely misleading practice.!! As a 74 year old living on a state pension , I cannot afford the cancellation fee Be aware!!”

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Posted 9 years ago

“Easy to set up very cheap prices and excellent customer service.”

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(Van Insurance) - Posted 9 years ago

Hi, Thank you for your review. It is great to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“I found it very easy to get a home insurance with go compare and budget insurance”

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(Home Insurance) - Posted 9 years ago

Hi Andrea, Thank you for your review. I am pleased to hear that you found the online process easy to follow. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Competitive prices for the cover required”

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(Van Insurance) - Posted 9 years ago

Hi Gordon, Thank you for your review. I am pleased to hear that you are happy with your policy. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Utterly appalling! Blatantly riding the well publicised and criticised Auto-Renwal trick. Terrible Customer service will use delaying tactics to delay acknowledging your cancelation so they can keep charging you. They only started to make an effort to contact me about my issue after I left a bad review on Trustpilot.”

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Posted 9 years ago

“No customer service even though we have both insured with them for some years ! They constantly charge for non return of monthly payment agreement when it's been in place for years Now we have changed cars and they can not insure the new Classic Car we have to pay £75 for cancellation which would not be applicable if they could insure our new car and £26 last months premium ! £101 for nothing and no help with payments !”

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Posted 9 years ago

“Just the windscreen, no problem whatsoeve!! Extremely helpful! !!! I'm drone co Tyrone NI !!!!!”

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(Van Insurance) - Posted 9 years ago

Hi Edward, Thank you for taking the time to share your experience. I am pleased to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Anytime I have had occasion to speak to any of the Budget Insurance staff I have always found them very helpful and understanding.”

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(Car Insurance) - Posted 9 years ago

Hi Paul, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

Posted 9 years ago

“Very easy to deal with would recommend”

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(Home Insurance) - Posted 9 years ago

Hi Peter, Thank you for your review. I am pleased to hear that you are happy with our service and would happily recommend us to others. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“They are brilliant and easy to deal with.”

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(Van Insurance) - Posted 9 years ago

Hi Dylan, Thank you for your review. It is great to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Budget by Name Budget by Nature”

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Posted 10 years ago

“Beware bullying tactics if the credit card they have on file expires before renewal. You'll be strong-armed into renewing with them, or facing high fees (and debt collectors). I chose to pay the fees, rather than give more custom to a company of bullies.”

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Posted 10 years ago

“There never time wasted there on the ball and deal with ye ASAP .”

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(Car Insurance) - Posted 10 years ago

Hi David, Thank you for your review. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Kind Regards, Keri

Posted 9 years ago

Budget Insurance is rated 4.1 based on 2,030 reviews