Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.04

4.0 Rating 1,851 Reviews

77 %

of reviewers recommend Budget Insurance

Company Reviews

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Metrics

4.0

Based on 1,851 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only insurance company so far, who for the last two renewals were cheaper than the comparison sites! Rare as most insurance companies try a high price, hoping you don’t shop around at renewal. Well done 👏”

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Posted 10 months ago

“Just so quick and easy to get my insurance sorted It’s important you renew your insurance every year and get the best deal Budget make it so simple 🙋🏻‍♂️”

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Posted 10 months ago

“Have been with Budget Car Insurance for a few years. I’m very happy with their services and price for comprehensive insurance.”

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Posted 10 months ago

“You where so helpful polite and quick too help find the best price nothing seemed to be a problem”

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Posted 10 months ago

“It's so easy to set up with budget insurance the prices are good for me as I don't do many miles per year. Seeing your cover and insurance certificate is a breeze and renewal, well what's not to like. They show you what you paid last year to the renewal quote so you know straight away whether to do a search or just let it renew. I've used them in the past then changed but always seem to come back to budget. Highly recommended.”

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Posted 10 months ago

“Budget have always given me a fair insurance quote that’s why I have been loyal to you”

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Posted 11 months ago

“Reasonable price and good service”

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Posted 11 months ago

“Very competitive quote. Had to make a few changes to the policy but found that the customer service was excellent”

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Posted 11 months ago

“Good service when I renewed, though for some reason I wasn’t sent a reminder, I hope this doesn’t happen again.”

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Posted 11 months ago

“Very happy so far with the service and I like the reminder for the payment every month”

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Posted 11 months ago

“Everything went very smoothly.”

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Posted 11 months ago

“Happy apart from a £25 charge for every little change. Never had to call them out yet, so can’t comment on recovery service. Customer Service staff seem helpful.”

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Posted 11 months ago

“Really easy renewal process. I was expecting my renewal to be overpriced like everyone else but it wasn’t , I was so glad! So far great company to deal with, just hope if I need them they are good then too!”

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Posted 11 months ago

“Very unhelpful when I wanted to change vehicle 4 months through policy. Lots of miss advice given! Staff training needs to be given! They told me the company they insured me with wouldn’t insure the new vehicle didn’t give reason just said I had to cancel policy with a £45 cancellation fees. Then take out another policy for 12 months which was over £300 found another company that had more on its policy for £186. Told cancellation fee would now be £45 plus £21 money outstanding on policy, received an email 4 days after cancellation with outstanding balance £66 said if not paid within 7 days it would be passed on to the dept collectors. Phoned today to pay and now told the outstanding charge is £105. The original insurance for the year was around £170. I’ve already paid £84 for 4 months + now the £105 cost more for the 4 months than a full year! Do not use this company if you are thinking of changing your car mid way through the year! Wish I had stayed with HALIFAX insurance who have been amazing! Lesson learned don’t go with an insurance company to save an initial £20 cheaper on renewal! Worst experience and now £105 less in my bank account!!! I was told by Yasmin customer service she would have to listen through the other callers telephone calls to see if I was lying about the information I was given amount the amount I owed. Will never use this company again worst experience ever received!!! 😡”

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Posted 11 months ago

“Great Service!!!!”

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Posted 11 months ago

“Great price and customer service was excellent”

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Posted 11 months ago

“Automated renewal. Went smoothly. What mor can I say?”

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Posted 11 months ago

“Renewal was simple and easy to understand”

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Posted 11 months ago

“Wife and myself in car crash before Christmas, driver of transit going the wrong way on a dual carriageway (see photo). Daughter contacted company on my behalf as I was hospitalised. Apart from giving a case number nothing else. When able to follow up the following March, the experience from then until now as case not resolved is extremely disappointing. Apart from the underwriters and solicitor who have been very helpful (hence the two stars) the other draw a zero; that also includes the police as well. Its' all down to communication, keeping me in loop. For example in my account there's a space for showing active cases - on mine it's blank! I have to contact either by email or phone. It would be nice if someone contacted me even to say there's no progress. My wife and myself are still recovering the effects of the crash and me from two ops to rebuild my right elbow. I know cases of this sort take time, but being left in the dark doesn't help.”

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Posted 11 months ago

“Easy to use. This is my 3rd yèar with Budget Insurance. Very competitive premium. I've never had to contact Budget with a claim so unable to comment on service.”

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Posted 11 months ago

Budget Insurance is rated 4.0 based on 1,851 reviews