Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.07

4.1 Rating 1,919 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Friendly service from telephone contact which completely satisfied my query and requirements.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Car renewal was simple and easy and very competitive.”

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Posted 3 years ago

“I had a query regarding payment and could not get live answer from bank. It was absolutely wonderful to get through to real person quickly on the telephone and be dealt with so efficiently and effectively. Thank you very much.”

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Posted 3 years ago

“Renewal straightforward. Renewal price acceptable.”

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Posted 3 years ago

“I have not needed customer service, returns or refunds, but the price was good”

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Posted 3 years ago

“Extremely happy with service and....... the cost of my renewal, plus i had a voucher for a free car wash, its sometimes the little things that count.”

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Posted 3 years ago

“Easy to speak to someone. Good service. Will use next year.”

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Posted 3 years ago

“Great service and great value easy to use website”

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Posted 3 years ago

“They were ok to renew with and sent out a paper copy. I suppose until you have a claim youre never sure how theyre going to perform”

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Posted 3 years ago

“budget insurance are a a1 service no problems very friendly staff excellent communication have passed on to friends”

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Posted 3 years ago

“I was with Budget last year and they were very reasonably price. On renewal I thought the insurance would go up!!! It actually reduced a little. Very, very reasonable. Easy to renew on line. Totally trouble free and…. They gave me a gift voucher for being a customer last year. 10/10”

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Posted 3 years ago

“Pleasantly surprised that the price of my car insurance lower than last year.”

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Posted 3 years ago

“Good company as long as my premium doesnt go up all the time”

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Posted 3 years ago

“Best insurance company I’ve ever had. Been here for nearly 5yrs now and haven’t looked back. I will always recommend”

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Posted 3 years ago

“Easy to set up. Found cheaper renewal price,rang them and they beat that price.”

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Posted 3 years ago

“After receiving a renewal quote which was considerably more, I rang Budget & was offered a premium less than the previous year’s. One very happy customer.”

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Posted 3 years ago

“Being a trusting person I accepted your quote without query.It wasn't until I read an independent report on policies that I realised there should not have been an increase year on year,confirmed by me looking at alternative options. When I took out my policy with you twelve months ago,I inadvertently did not notify you of an incident in 2018 when my vehicle was hit by another on a supermarket carpark,There was no damage to my vehicle and only minor to the other vehicle.The matter went to court where the Judge found in my favour and thus no costs to my Insurer.However this cost me a further £45 on my policy with you because of my innocent mistake.This means that this years policy without that £45 being taken into account has increased by 25% year on year.I am a senior OAP and money is very tight at the moment.”

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Posted 3 years ago

“Very competitive prices for van insurance”

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Posted 3 years ago

“Really good price, hassle free very smooth and easy transaction. Good company to deal with.”

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Posted 3 years ago

Budget Insurance is rated 4.1 based on 1,919 reviews