Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.07

4.1 Rating 1,919 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

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Metrics

4.1

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Very pleased with renewal price”

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Posted 3 years ago

“Excellent service highly recommended”

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Posted 3 years ago

“Quick, professional and simple to use on line. Prices are very competitive. Would take a lot to change to another company. Very happy with their service.”

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Posted 3 years ago

“It I could give this company a -10 review I would, this company left me with just £25 in my bank account to live off until I next get paid, I cancelled my policy on the 16th July and they took a payment out on the 19th ,I cancelled not because I wanted to ,I changed my car and they wasn't willing to insure it ,which is very strange as other insurers was willing to do so , I spoke to 4 different People,had the phone but down on me twice, required to speak to a manager a good number of times and was refused,even asked for a manager to call me back ,also refused, now I have to wait until the money returns back into my bank god know when this will be ,the only good out come is that they said they are giving me £50 as goodwill which I have to wait 7 days for that's if it even gets paid into my account,but to be honest I would have rather had the money back that they fraudulently taken out of my bank account back straight away , as I have to go work,buy food and live off £25 until they pay this money back ,this company as but me in hardship and coursed alot of stress , my advice if you have to cancel your insurance policy my sure you contact your bank to cancel your direct debit,or else they will carry on taking money of you .”

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Posted 3 years ago

“Prompt renewal quote Fair Price Easy renewal”

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Posted 3 years ago

“All good service very quick and easy”

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Posted 3 years ago

“At last a insurance company that looks after loyalty thanks if you are the same next year then I will stop with a good company”

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Posted 3 years ago

“I have been with Budget for several years, always helpfull and a good price.”

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Posted 3 years ago

“Cheapest quote out there so stayed loyal for second year”

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Posted 3 years ago

“Very cheap insurance price was expecting to be more this year because what I have been reading in press so very happy with price”

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Posted 3 years ago

“Reinsuring the van was easy and very efficient also a competitive rate”

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Posted 3 years ago

“When I get insurance I told them all circumstances but today when I cancel my insurance they charge me same money what they told me. When u cancel we will not charge”

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Posted 3 years ago

“I have been with Budget for over a year now. I found them to be very competitive on price. It was quick and easy to swap over to Budget. Recently I needed to change my use of the vehicle, which was very easy and quick.”

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Posted 3 years ago

“So far very happy. Not had to make a claim but renewal was very simple and actually slightly cheaper than last year!”

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Posted 3 years ago

“They made me happy as my renewal quote was much cheaper than the year before.”

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Posted 3 years ago

“Smashed my rear windscreen on the Sunday and by Tuesday it was replaced. Outstanding service especially by Island windscreens who carried out the replacement on behalf of Auto Windscreen's as normally being on an island thing’s normally take a while longer. Very impressed. Thank you”

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Posted 3 years ago

“The cost of the premiums were very competitive.”

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Posted 3 years ago

“The price was OK so I let the policy roll over from last year. I hadn’t realised that I had not updated my payment to a new card and Budget charged me £20 late payment, thus making the insurance expensive. Not very happy .”

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Posted 3 years ago

“Appalling service, only found out my insurance was going to auto renew 2 days before the date, I hadn’t been informed of my policy premium or any changed conditions,I went onto my account there was no new policy to view so I emailed budget with my concerns and express wish that the policy wasn’t to be renewed until I could see the premium and policy details as these had not been sent to me in any shape or form. I had auto response email back saying somebody would be in touch, this never happened either and they went ahead with the policy taking the money from my account and I’m still yet to hear any response from my email.”

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Posted 3 years ago

“Seems to give good service on renewal good value and easy to complete. Not had to claim so don't know how this would be. But so far very satisfied”

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Posted 3 years ago

Budget Insurance is rated 4.1 based on 1,919 reviews