Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,347 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“.my premium has only increased by £8 over the last two years”

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(Home Insurance) - Posted 4 years ago

“Make a complaint? Expect to hear nothing they’re having trouble with the current climate... If the shoe was in the other foot, don’t use if you want ANY customer service”

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Posted 4 years ago

“Just what it says on the form”

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(Home Insurance) - Posted 4 years ago

“worst customer service in the world!! i made several complaints, manager called me and promised to call me back same day but he didnt, i made further complaints all of which have been totally ignored, they cancelled my insurance policy without even letting me know, leaving me not covered. AVOID AT ALL COSTS”

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Posted 4 years ago

“Very helpful, quick & efficient when I needed to put a claim in.”

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(Car Insurance) - Posted 4 years ago

“I found it quite easy to search online and find the right policy for me”

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(Car Insurance) - Posted 4 years ago

“Good value and easy to get through 'Go Compare' and didn.'t have to provide proof of no claims discount. This was done automatically”

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(Car Insurance) - Posted 4 years ago

“Normally I don't do reviews but I will on this occasion. Churchill is the best insurance company I have ever had and believe me in 45 yes I've had a few. Not only are they helpful their customer service is first class, hence I now have 3cars insured with them.”

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(Car Insurance) - Posted 4 years ago

“I called up in 2016 about another driver scatching my car with his. Turned out to be a scuff and buffed out, both parties dropped the claim, nothing was paid out. Churchill still placed it as a non-fault claim with instructions which has increased my premium by 10-20% for the past 5 years!!!!!! Seems like being completely honest costs immensely. I've now blacklisted churchill from my list of insurers for life!”

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Posted 4 years ago

“No complaints”

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(Car Insurance) - Posted 4 years ago

“received e mail saying that owing to lockdown my millage would be reduced i was offered a refund”

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(Car Insurance) - Posted 4 years ago

“Great deal easy to sort out”

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(Car Insurance) - Posted 4 years ago

“Very easy to deal with”

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(Car Insurance) - Posted 4 years ago

“I was pleased with everything about the insurance”

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(Car Insurance) - Posted 4 years ago

“Certainly have no complaint about Churchill Insurance.”

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(Car Insurance) - Posted 4 years ago

“Cancelled my policy with no notice due to an apparent cancelled direct debit. Checked with bank this was not on my end. Will be contacting financial ombudsman. Steer well clear!”

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Posted 4 years ago

“QUICK AND EASY TO FILL IN THE APPLICATION DETAIL AND UPON ACCEPTANCE ALL PAPERWORK RECIEVED AND IN ORDER VERY EFFFICENT SERVICE”

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(Car Insurance) - Posted 4 years ago

“CHURCHILL CANCELLED MY INSURANCE POLICY WITHOUT NOTIFYING ME EVEN THO IVE ALWAYS PAID ON TIME. I PUT A COMPLAINT IN TO BE TOLD IT SHOULDNT HAVE HAPPENED AND THEY WOULD INVESTIGATE AND HAVE ANSWERS WITHIN 48 HOURS, AS EXPECTED NO REPLY, I WAITED ANOTHER WEEK AND PUT ANOTHER COMPLAINT IN WHICH WAS ALSO IGNORED, SEVERAL MORE COMPLAINTS AND ALL IGNORED. DO NOT TRUST THIS COMPANY, THEY WILL TAKE YOUR MONEY, THEN CANCEL SO YOU ARE NOT COVERED WITHOUT LETTING YOU KNOW. SUCH A FRAUDULENT COMPANY WITH ZERO CUSTOMER SERVICE IN THE COMPLAINTS DEPARTMENT”

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Posted 4 years ago

“Good communication. Excellent customer service.”

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Posted 4 years ago

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(Car Insurance) - Posted 4 years ago

Churchill is rated 3.7 based on 1,347 reviews