Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,347 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied at this stage”

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(Car Insurance) - Posted 4 years ago

“I had a query about my existing car insurance as needed business insurance added on. I participated in the live chat and got all the assistance I needed and also they emailed me a copy of my certificate which I needed for my employer.”

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Posted 4 years ago

“Website was very easy to navigate. All information was clear and easy to understand. Policy documents very easy to access And uploading relevant documents Churchill required a complete breeze. Overall, excellent.”

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(Car Insurance) - Posted 4 years ago

“They took my car for repair front end to Nationwide Repairs which was fine (accident was my/my wife's fault). After getting the car back and hearing some banging noise from the front I opened up the hood and realised the engine mount was broken. I reported to the garage, they instantly booked the car back and collected it for inspection. Later I got a call saying that the estimator guy told them that it is too far at the back and couldn't have happen during the accident (the whole front bumber and crach cans were changed). So obviously wasn't a "small" shock there. We are talking about a 2 years old car and a fresh shiny engine mount brakage. Totally dissapointed and angry.”

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Posted 4 years ago

“i love it , fantastic.”

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(Car Insurance) - Posted 4 years ago

“As a young driver I got a very reasonable quote. When I changed my vehicle it was easy to do via thr on line chat service. Great service.”

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(Car Insurance) - Posted 4 years ago

“Sadly, another website with virtual assistants and you can never get to talk to anyone or leave your number. I am very suspicious of any insurance company that hides behind chat lines and virtual assistants. It must be nightmare actually taking out a policy or discussing it. I long for the days when an insurance agent called to see you in person.”

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Posted 4 years ago

“Extremely fast and effective service.”

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Posted 4 years ago

“Was very pleased with the speed and efficiency my claim was dealt with !”

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(Car Insurance) - Posted 4 years ago

“I’m happy as My insurance went up as I’ve change my car but if I’d of taken out a new insurance policy my insurance would’ve gone down it’s now £117 where with the new insurance policy it would’ve been £89 not happy”

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(Car Insurance) - Posted 4 years ago

“Q1q2q3q4q5q6qq7”

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(Car Insurance) - Posted 4 years ago

“I am very pleased with the money I saved changing to Churchill.”

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(Car Insurance) - Posted 4 years ago

“Excellent”

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(Car Insurance) - Posted 4 years ago

“amazed how you dealt with my claim, have two other cars and will be getting a quote for them in September when my insurance is up.”

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(Car Insurance) - Posted 4 years ago

“Great until you need to make a claim and then ... make it as difficult as possible ... you get what you pay for ... don’t use them if you ever think you’ll need them because they won’t be there.”

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Posted 4 years ago

“Churchill are amazing until you need to make a claim. Let’s hope you never do because they will never honour their end of the bargain. They make it so hard to submit a claim or admit liability that it’s almost pointless having insurance. Pay more get more.”

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Posted 4 years ago

“I don't have any documents relating to my policy I would like you to send me a copy as soon as possible”

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(Home Insurance) - Posted 4 years ago

“great service and costs very impressed”

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(Car Insurance) - Posted 4 years ago

“Really helpful and understanding, I would highly recommend *****”

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(Car Insurance) - Posted 4 years ago

“They are good”

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(Car Insurance) - Posted 4 years ago

Churchill is rated 3.7 based on 1,347 reviews