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Churchill Reviews

3.6 Rating 1,360 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
Very poor communication between your departments, I was told my insurance would be cancelled, when I had sent my proof of no claims bonus on two occasions but due to the person I emailed proof to he failed to pass it on to the appropriate party. Will think twice about renewing with you.
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(Car Insurance) - Posted 5 years ago
Only been with company for the last year and found them very easy to talk to regarding me requirements.many thanks churchill.
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(Car Insurance) - Posted 5 years ago
I would recommend Churchill it is easy to understand them when you talk to them about starting a policy
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(Car Insurance) - Posted 5 years ago
I will as usual shop around for best deal when time comes.I have told other people about the deal/service from you on my dealings with you
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(Car Insurance) - Posted 5 years ago
Good service friendly staff
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(Car Insurance) - Posted 5 years ago
So far, so good, Churchill have been easy to deal with and no problems encountered as yet.
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(Car Insurance) - Posted 5 years ago
Had a car accident in early January.Repair and courtesy car were great.Paid £350 excess and put in claim.Police at scene told us not our fault,and we are sure we were not at fault.I have phoned and written to Churchill asking for update on claim progress but cannot get any information.Don't even acknowledge my letter.Very frustrated and dissappointed
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(Car Insurance) - Posted 5 years ago
This is very bad company. Charging ridiculously high fee when you cancel policy due to selling your car. I have never experience this. Its very hard to actually in touch with them. Will never insure anything with them.
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Posted 5 years ago
This is very bad company. Charging ridiculously high fee when you cancel policy due to selling your car. I have never experience this. Its very hard to actually in touch with them. Will never insure anything with them.
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Posted 5 years ago
I had to have the windscreen repaired and Churchill paid the bill very quickly.
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(Car Insurance) - Posted 5 years ago
Churchill is fab
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(Car Insurance) - Posted 5 years ago
Chirchal by gair the best insurance companey ive been with i wlll not be looking for a cheeper Companey as the servive is 110% beter than any insurance ive been with.. THANKS GUYS AND GIRLS
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(Car Insurance) - Posted 5 years ago
Very helpful in reducing my premium as I only travel a limited number of miles in a year
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(Car Insurance) - Posted 5 years ago
Very helpfull
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Posted 5 years ago
Would of done deali
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Posted 5 years ago
My brother had car insurance with Churchill. Two months after starting the Policy, Churchill sent him a letter threatening to cancel his policy with three working days notice , due to an innocent error when completing the application. My brother has been unable to receive the letter due to contracting covid19 and being at his parents address during lockdown. Churchill made no attempt to contact him in another way before cancelling his policy...despite having his telephone number and email address. He was informed that his policy was cancelled by a police officer who issued him with 6 points on his liscence. To add insult to injury, when my brother contacted Churchill, they refused to engage with him on the matter and gave him a complaints procedure that he was told would take approx 6 weeks. In the meanwhile, due to cancelled policy (with no notice recieved), he is unable to get another insurance policy and therefore unable to work. Thanks Churchill.
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Posted 5 years ago
There are many options to choose from, simple and reliable.
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(Car Insurance) - Posted 5 years ago
Not the cheapest insurance but I'm a firm beleiver in you get what you pay for. Had a claim 3 years ago and they were brilliant. I only had to find £400 to replace with a like for like car, I've heard other companies that are alot worse.
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(Car Insurance) - Posted 5 years ago
Very Good
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(Car Insurance) - Posted 5 years ago
Very good. Helpful, informative and efficient service.
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Posted 5 years ago
Churchill is rated 3.6 based on 1,360 reviews