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Churchill Reviews

3.6 Rating 1,360 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
Extremely fast and effective service.
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Posted 5 years ago
Was very pleased with the speed and efficiency my claim was dealt with !
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(Car Insurance) - Posted 5 years ago
I’m happy as My insurance went up as I’ve change my car but if I’d of taken out a new insurance policy my insurance would’ve gone down it’s now £117 where with the new insurance policy it would’ve been £89 not happy
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(Car Insurance) - Posted 5 years ago
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(Car Insurance) - Posted 5 years ago
I am very pleased with the money I saved changing to Churchill.
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(Car Insurance) - Posted 5 years ago
Excellent
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(Car Insurance) - Posted 5 years ago
amazed how you dealt with my claim, have two other cars and will be getting a quote for them in September when my insurance is up.
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(Car Insurance) - Posted 5 years ago
Great until you need to make a claim and then ... make it as difficult as possible ... you get what you pay for ... don’t use them if you ever think you’ll need them because they won’t be there.
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Posted 5 years ago
Churchill are amazing until you need to make a claim. Let’s hope you never do because they will never honour their end of the bargain. They make it so hard to submit a claim or admit liability that it’s almost pointless having insurance. Pay more get more.
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Posted 5 years ago
I don't have any documents relating to my policy I would like you to send me a copy as soon as possible
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(Home Insurance) - Posted 5 years ago
great service and costs very impressed
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(Car Insurance) - Posted 5 years ago
Really helpful and understanding, I would highly recommend *****
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(Car Insurance) - Posted 5 years ago
They are good
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(Car Insurance) - Posted 5 years ago
If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.
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Posted 5 years ago
If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.
Helpful Report
Posted 5 years ago
If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.
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Posted 5 years ago
So far the service has been good. I given t had to claim so I can t make a comment. I have no complaints.
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(Car Insurance) - Posted 5 years ago
Great service and nice people speak to.
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(Car Insurance) - Posted 5 years ago
I have always rated Churchill insurance, and got a good deal through GO COMPARE
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(Car Insurance) - Posted 5 years ago
Churchill kept me well informed during the pandemic of any necessary actions that may be needed if claims are made, They keep you well notified
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(Car Insurance) - Posted 5 years ago
Churchill is rated 3.6 based on 1,360 reviews