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Churchill Reviews

3.7 Rating 1,347 Reviews
69 %
of reviewers recommend Churchill
Company Reviews Questions Metrics
3.7
Based on 1,347 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
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Anonymous
Unverified Reviewer
“If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“So far the service has been good. I given t had to claim so I can t make a comment. I have no complaints.”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“Great service and nice people speak to.”
Helpful Report
(Car Insurance) - Posted 4 years ago
Michael K
Verified Reviewer
“I have always rated Churchill insurance, and got a good deal through GO COMPARE”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“Churchill kept me well informed during the pandemic of any necessary actions that may be needed if claims are made, They keep you well notified”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“Very poor communication between your departments, I was told my insurance would be cancelled, when I had sent my proof of no claims bonus on two occasions but due to the person I emailed proof to he failed to pass it on to the appropriate party. Will think twice about renewing with you.”
Helpful Report
(Car Insurance) - Posted 4 years ago
Paul Barrett
Verified Reviewer
“Only been with company for the last year and found them very easy to talk to regarding me requirements.many thanks churchill.”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anthony Gilbertson
Verified Reviewer
“I would recommend Churchill it is easy to understand them when you talk to them about starting a policy”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“I will as usual shop around for best deal when time comes.I have told other people about the deal/service from you on my dealings with you”
Helpful Report
(Car Insurance) - Posted 4 years ago
Kath Cooper
Verified Reviewer
“Good service friendly staff”
Helpful Report
(Car Insurance) - Posted 4 years ago
Wilma
Verified Reviewer
“So far, so good, Churchill have been easy to deal with and no problems encountered as yet.”
Helpful Report
(Car Insurance) - Posted 4 years ago
Matthews
Verified Reviewer
“Had a car accident in early January.Repair and courtesy car were great.Paid £350 excess and put in claim.Police at scene told us not our fault,and we are sure we were not at fault.I have phoned and written to Churchill asking for update on claim progress but cannot get any information.Don't even acknowledge my letter.Very frustrated and dissappointed”
Helpful Report
(Car Insurance) - Posted 4 years ago
Ivana
Unverified Reviewer
“This is very bad company. Charging ridiculously high fee when you cancel policy due to selling your car. I have never experience this. Its very hard to actually in touch with them. Will never insure anything with them.”
Helpful Report
Posted 4 years ago
Ivana
Verified Reviewer
“This is very bad company. Charging ridiculously high fee when you cancel policy due to selling your car. I have never experience this. Its very hard to actually in touch with them. Will never insure anything with them.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“I had to have the windscreen repaired and Churchill paid the bill very quickly.”
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(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“Churchill is fab”
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(Car Insurance) - Posted 5 years ago
Matthew Fazzani
Verified Reviewer
“Chirchal by gair the best insurance companey ive been with i wlll not be looking for a cheeper Companey as the servive is 110% beter than any insurance ive been with.. THANKS GUYS AND GIRLS”
Helpful Report
(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“Very helpful in reducing my premium as I only travel a limited number of miles in a year”
Helpful Report
(Car Insurance) - Posted 5 years ago
Churchill is rated 3.7 based on 1,347 reviews
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