Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,347 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

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3.7

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Xxx”

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(Car Insurance) - Posted 5 years ago

“We have been insured by Churchill for three years now, in previous years we have been happy but in an accident my wife just had that was not her falt the operator that spoke to her showed no sympathy and even insinuated that my wife was at falt. The insurance company of the lady my wife had the accident with phoned her up to check she was ok and admitted liability. They have taken our car to be fixed because Churchill said we have to pay excess, but they admitted liability. We have chased and chased Churchill and still they have not phoned us. They then turned up to collect the car we havent arranged with them. We still dont know what's going on their end. Night and day between the two companys. Very disappointing service and an un sympathetic employees. Wont be renewing.... Mr C Richards”

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Posted 5 years ago

“Absolutely shocking company! A lady damaged my car in September it is now December and Churchill have done NOTHING! I have to constantly ring them to try and get any updates but when I do there are none! Avoid at all costs!!!!”

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Posted 5 years ago

“Avoid at all costs!! They cancelled our insurance randomly, told us it was our fault (We had no claims, no issues whatsoever) and that if we wanted to take our a new policy for our Range Rover it would go from the original £580 up to £950 for the year!! Pathetic company!”

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Posted 5 years ago

“Good company”

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(Car Insurance) - Posted 5 years ago

“The girl was very helpful in sorting my insurance out.”

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(Car Insurance) - Posted 5 years ago

“This company is a con, who are defrauding people and not helpfull at all. It has been 5 days since my accident and still nothing, only emails with general rubbish. Filed a complaint, still nothing. This is worst experience i've ever had”

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Posted 5 years ago

“This company is fraud, who are protected by lawers. Wasting people's time, not helpfull at all. Please read your policy, before sign up with them. Had an accident, did not recieve a courtesy or hire car, even when not at fault and with fully comprehensive insurance. By the way , i have no idea where all this good reviiews come from”

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Posted 5 years ago

“Extremely helpful in setting up the insurance policy.”

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(Car Insurance) - Posted 5 years ago

“Really friendly and knowledgeable staff ,great to deal with.”

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(Car Insurance) - Posted 5 years ago

“I have been well pleased with Churchill insurance a lot cheaper than these robbing clowns over here and most likely be renewing my car insurance in March with CHURCHILL insurance company love them”

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(Car Insurance) - Posted 5 years ago

“It was an easy process. Information given was clear. What is and isn't covered and what the different options offer was there with no pressure to go one way or another. All in all I was pleasantly surprised by how easy it was.”

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(Car Insurance) - Posted 5 years ago

“very good”

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(Car Insurance) - Posted 5 years ago

“Well, what to say as still shocked by Churchill's response to claim. Unfortunately, my husband slipped whilst getting into the bath, he damaged his head, arm and has 8 stitches in his heel of his foot which went through the side of the bath. Churchill have offered to patch the bath and tile damage. Anyone knows that the strength would be gone from the bath, we were advised by 2 builders one who patched the hole for us as a temporary repair, as only bathroom we have that not to use the bath too much as it could collapse. Really does make you think about insurance, would they want that repair in their house, I don't think so. If anyone is looking to use this Churchill, just remember they want to use the cheapest options to sort problems out, in my case, I will pay and get the job done properly and look to find a decent insurance company.”

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Posted 5 years ago

“Never claimed before in over 20 years of driving until this year...have to admit the Churchill team acted like Ninjas sorting my car out, arranging pickups and drop offs before you could say Chuck Norris! REally impressed, took the stress out the whole situation, thank you”

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(Car Insurance) - Posted 5 years ago

“Churchill is very good insurance”

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Posted 5 years ago

“Very helpful customer service and really easy to make changes to the policy.”

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(Car Insurance) - Posted 5 years ago

“..”

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(Car Insurance) - Posted 5 years ago

“Everything went smoothly, no problems what so ever.”

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(Car Insurance) - Posted 5 years ago

Churchill is rated 3.7 based on 1,347 reviews