Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,347 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

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3.7

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My claims were dealt with fairly and efficiently. Very satisfied.”

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(Car Insurance) - Posted 5 years ago

“Unfair cancellation fee. When I sold my car halfway through the policy period, Churchill charged me the full value of the rest of the policy. Their small print does warn you of this, but it's completely unreasonable. Especially when customers who pay annually receive a refund if they cancel the policy. I wrote a letter of complaint. No reply after 3 months. They sent the debt collectors. Not Impressed.”

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Posted 5 years ago

“All good so far without any problems, they did what I wanted.”

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(Car Insurance) - Posted 5 years ago

“Easy and quick, however breakdown policy at some point gets off the bill even though you selected it. So you first think price is good, then you gotta add some extra few pounds to the bill. But overall, good so far”

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Posted 5 years ago

“Spot on”

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(Car Insurance) - Posted 5 years ago

“Purchased van insurance with Churchill via Comparethemarket in early may. Somehow wrong registration on insurance and stopped by police Ring Churchill and they’ve got no record of me Turns out they sold me on to a Broker named Brightside who in turn sold me on to insurer NIG. NIG are impossible to contact, Brightside say they are just a broker and Churchill say it’s nothing to do with them ????? Churchill won’t even accept a complaint even though it says Churchill at the top of the insurance certificate. They just pass you to Brightside who say they’re just a Broker. Absolutely disgraceful in all aspects, if I’d wanted to buy a policy from NIG I’m pretty sure I could have without this lot taking a cut. In short they’re happy to take the premium but that’s it, you’re on your own . Avoid.”

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Posted 5 years ago

“Agreed insurance premium to be paid churchill then charge an extra £157 which was unauthorised this is fraud and theft leaving my elderly grandparents in financial difficulty said they going to refund it that was a month ago this company are a joke would have given zero stars but that's not an option”

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Posted 5 years ago

“Thank”

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(Car Insurance) - Posted 5 years ago

“There until you actually need them :(”

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Posted 5 years ago

“Fast service good price”

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Posted 5 years ago

“Would recommend this company to everyone 100%”

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(Car Insurance) - Posted 5 years ago

“The best I have dealt with.”

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Posted 5 years ago

“could not have been more helpfall young girl on phone A!”

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(Car Insurance) - Posted 5 years ago

“no comment”

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(Car Insurance) - Posted 5 years ago

“never never use this company as they are a bunch of scam artists.just tell you a load of lies call center is a joke with nobody who seems to know what they are talking about .wish i could give it no stars as they do not deserve any . anyone who is reading this please take not do not renew your policy if you havent had a claim i advise you to go to the proffessionals not the cowboy rip off artists that they are its all lies until you make a claim trust me and read all other reviews the bad reviews are all correct a big sorry to anybody who has delt with then it should show a cowboy in the add not a dos as it would be more apt STAY CLEAR ITS WORTH IT IN THE LONG RUN PROMISE.”

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Posted 5 years ago

“very polite and helpful at all times, even when i needed to cancel my cover, it was polite and quick. i would certainly use again.”

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(Car Insurance) - Posted 5 years ago

“I applied for my insurance on the phone, the process was quick and easy and all questions I had were answered in a clear and precise manner, the paperwork arrived promptly and I could not fault the customer service.”

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(Car Insurance) - Posted 5 years ago

“Well organised and easy to use online services. Good documentation work send through post.”

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Posted 5 years ago

“good efficient and quick to arrange”

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(Car Insurance) - Posted 5 years ago

“I was Very unhappy to find out 6 months in that I could not add my daughter as a named driver because she was under 25 and from Northern Ireland!!! Very disappointed”

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(Car Insurance) - Posted 5 years ago

Churchill is rated 3.7 based on 1,347 reviews