Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,347 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems as yet!”

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(Car Insurance) - Posted 5 years ago

“Excellent insurance provider i would highly recommend Churchill .”

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(Car Insurance) - Posted 5 years ago

“One of the easiest and most accessible companies I have dealt with for motor insurance”

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(Car Insurance) - Posted 5 years ago

“The process was easy.”

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(Car Insurance) - Posted 5 years ago

“I would not recommend dealing with this company. No wonder the dog looks guilty at times. I have been with Churchill on and off over the years for car insurance. Recently I received a renewal premium (maximum no claims) with a price hike that was frankly ludicrous and an annual cost grossly non-competitive against a range of other reputable insurance underwriters. The company appears to operate its strategy on a presumption that I am sufficiently gullible not to run a few online checks. Winston Wolfe and Direct Line turn out to be rather more believable than an over-indulged, sneaky-eyed mutt called Churchill!”

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Posted 5 years ago

“I have been with them several years, and with maximum NCB. This year, the renewal premium was increased by over 20%. Why? They obviously do nor want me as a customer, so I have left, and joined Direct Line, at a significantly lower premium for the same policy. Alas, they were not prepared to negotiate, customer loyalty is unimportant to them.”

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Posted 5 years ago

“I changed my car details and cost too much nothing I could do about it as they have you by the goolies”

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(Car Insurance) - Posted 6 years ago

“Very easy to buy and very easy to cancel it with all my refund”

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(Car Insurance) - Posted 6 years ago

“Awful! You pay a premium for a reason but they make you do it all yourself and lie to you! A drunken driver drove into our driveway destroying 2 walls and damaging 2 cars and writing another 1 off (also with Churchill) clear case with the police even baffled as to why 7 months on our excess still not returned nor our walls rebuilt!! Stay away!!”

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Posted 6 years ago

“Very pleased, you do not have to spend loads ot time getting quotes.”

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(Home Insurance) - Posted 6 years ago

“STAY well away from Churchill insurance company, they give vèry poor service. The only time I spoke to someone is wen I had a little bump in the car.i phoned and phoned to make a claim, I was getting passed from pillar to post, in the end I had enuff and dropped my claim Lee Taggart”

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(Car Insurance) - Posted 6 years ago

“Disappointed with this company, is an understatement, they cancelled my policy after two months because l made a one off single/ annual payment of about £920-00, After a review of the policy, I was informed that I need to pay £20-00 extra but within this period I was caring for a relative with terminal cancer, and before I could pick myself up, they wrote to me that the policy is cancelled. I was of the assumption that since I have paid 98% of the annual payment and we are only in the 2nd month of the policy, ,that they will give me more time, but to my dismay they cancelled my policy”

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(Car Insurance) - Posted 6 years ago

“I used emergency home cover and called at 8.am as I have a leak. They said someone would be with me shortly and I’m still waiting. Called to check on progress they said they were unable to contact their supplier and suggested I made my own arrangements which they would pay for. Outrageous and not fit for purpose. I will now not renew my home buildings car and breakdown cover when the current policies end.”

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Posted 6 years ago

“nice and easy”

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(Home Insurance) - Posted 6 years ago

“If u have a full NCB on your old policy u cannot transfer it to a new Churchill policy. U have to start again. Cheapest insurance I could find on net at time.”

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(Car Insurance) - Posted 6 years ago

“Been with them for both car and health insurance, competitive”

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Posted 6 years ago

“Have found them to be good and helpful I increased my annual mileage with no difficulty and not too expensive”

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(Car Insurance) - Posted 6 years ago

“Good provider.”

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(Car Insurance) - Posted 6 years ago

“Very happy great service”

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(Car Insurance) - Posted 6 years ago

“On adding my grandson to the policy it was dealt with quickly ,easily and very professionally”

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(Car Insurance) - Posted 6 years ago

Churchill is rated 3.7 based on 1,347 reviews