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Churchill Reviews

3.6 Rating 1,360 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
No good car insurance. Don’t get your car insurance from Churchhill. - star .
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Posted 4 years ago
very good service
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(Car Insurance) - Posted 4 years ago
Pleased with how easy it was to fill in the form online and also to speak to a a customer advisor when I needed to.
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(Car Insurance) - Posted 4 years ago
Not the most competitive insurer on the market. I took out new insurance on a new car directly, which was a huge mistake. I'm paying at least a third over what I should be. I'll use Go Compare again next time, rather than use Churchill just because they're my current insurance company.
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(Car Insurance) - Posted 4 years ago
NA
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(Car Insurance) - Posted 4 years ago
Claim process took forever which in turn made me lose out on driving my car for 3 months, and they’re not willing to reimburse or extend my insurance policy for that time. Also communication is poor!
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(Car Insurance) - Posted 4 years ago
I didn't like your service at all.
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Posted 4 years ago
No problems whatsoever
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(Car Insurance) - Posted 4 years ago
They were the cheapest at the time I was looking ,easy to talk to,we'll see what happens on my next quote, when its due
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(Car Insurance) - Posted 4 years ago
Best price for my requirements on offer,
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(Car Insurance) - Posted 4 years ago
Excellent service start to finish.
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(Car Insurance) - Posted 4 years ago
Avoid Churchill and their hidden Breakdown Cover charges, I could not start my Mercedes at all, I knew that the problem was a security device fitted to the steering column, I called Churchill Breakdown services on the morning of the 4th of March this year, the operator told me that she would get a mechanic round to try and start the car, I repeatedly told her that it will not start and I needed a tow to a garage, she refused saying he has to try and start it and that because the car was in my driveway I had to pay £105 before anybody could attend, absolute robbery being held to ransom when I thought the breakdown cover did just that, cover me. So I had to pay and of course the guy could not start and the car was towed to a garage. Please do yourself a favour and avoid Curchill.
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Posted 4 years ago
I am very happy with Churchill thank you
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(Car Insurance) - Posted 4 years ago
I saved nearly £300 on my contents/building insurance b switching to Churchill’s
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Posted 4 years ago
Very good service and value for money.
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(Car Insurance) - Posted 4 years ago
I chose Churchill car insurance from a selection offered on the Go Compare site. It was not the cheapest but offered the best match to my requirements. All documentation was supplied in a timely manner.
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(Car Insurance) - Posted 4 years ago
I had a non fault claim. Churchill supported my throughout with excellent prompt communications, and in their courtesy car service. My repair was sorted in super quick time, with no fuss. Best service I’ve ever experienced from an insurer.
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(Car Insurance) - Posted 4 years ago
Insuring with Churchill was made very easy to do, no waiting for ages on the phone as they call you back and the staff are so good and friendly. I was able to add another person to my policy and no extra costs, very competitive as well.
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(Car Insurance) - Posted 4 years ago
Churchill does what it says on the it’s policy
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(Car Insurance) - Posted 4 years ago
this is my first time taking insurance out with Churchill and the staff were very helpful with my enquiry and did their very best to get me a good deal
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(Car Insurance) - Posted 4 years ago
Churchill is rated 3.6 based on 1,360 reviews