General Accident Reviews

Name: General Accident
Rating: 2.97

3.0 Rating 590 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

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3.0

Based on 590 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to say, I have not required to take out an insurance claim - by the looks of the reviews, I will probably never do it. That being said... I have been using GA for 2 years now straight after getting my license and I've had nothing but good things to say. They track my breaking and acceleration and I do admit from roundabouts to 60 roads, I do get marked down. The point system is on a 0-100 scale being monitored on: Speed, Time of day, Smoothness and length of drive. Any time past 10pm and you will get around 50-60 i believe for time of day. everything else for me is usually above 80. My score after 2 years has averaged to 71/100 which is still considered good driving and my premium has gone down. I have had to email when my policy renews as I took it out on 28th but I dont get paid till the end of the month so the money comes out too early. Making this change causes a double payment for the first month, one on 28th and one on the 1st but my last month is free. Changing this over the first time was a hassle and took about 2 weeks to sort. Their customer service is really lacking. And I dreaded the 2nd time around, but this was sorted fairly quickly after I knew what I was expecting. Overall they are a great telematics company (for the driving experience) and are quite lenient with the scoring.”

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Posted 11 months ago

“My husband had car insurance for years with this company , his renewal is due May 24 they sent all renewal details , followed by a letter saying they were no longer insuring him because he’s over Eighty , he’s 82 this August but they insured him last year at 81, but now it’s their policy not insure over eighties Disgusted customer”

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Posted 1 year ago

“Very helpful & easy to take on car insurance instantly”

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Posted 2 years ago

“The insurance supplied offers everything I require for a compedative price.”

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Posted 4 years ago

“So far I've had a good experience with general accident, was covered from the moment I clicked pay with great communication although I changed my car fairly soon after setting the policy up which was supposed to be cheaper, they then sent hpc to fit me a box instead of having another plug in device because "this is what they prefer for young drivers" but at a cost to yourself even if your new car is compatible with a plug in which I will be on the phone to them over!”

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Posted 4 years ago

“Cheap and easy to follow the steps Recently bought car insurance. Will update for further details”

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Posted 5 years ago

“N/a”

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(Car Insurance) - Posted 5 years ago

“Hi. Really sorry can't comment at all really found it easy to buy but that's all I have done thank goodness not needed anything else from them so far.”

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(Car Insurance) - Posted 5 years ago

“Up til now I have no problems with general accident, I spoke to them when I decided to go with them, they talked me through the agreement and I accepted there and then”

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(Car Insurance) - Posted 5 years ago

“They seem ok but you have to download and print everything which is ok if you have a printer, I didn't know this when I took the policy out if I had I may not have taken it out.”

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