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Hastings Direct Smart Miles Reviews

3.3 Rating 2,006 Reviews
56 %
of reviewers recommend Hastings Direct Smart Miles
3.3
Based on 2,006 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

Write Your review

12
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Posted 7 years ago
Hastings customer service is lovely, very helpful staff as well as getting a good deal.
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Posted 7 years ago
Everything was as stated
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Posted 8 years ago
Good service.
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Posted 8 years ago
The smart miles box is a good tool to keep up to date with how good my driving is. Also like that an email came through to notify me as to how much renewal would be and when. Possibly the box could do more in terms of telling me how economical my driving is etc.
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Posted 7 years ago
helpful on the phone
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Posted 7 years ago
Excellent idea but apps for both operating system a little unstable requiring you to log in repeatedly. Good data once working.
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Posted 6 years ago
It was good service as I got was friendly and helpful when i was phoning up to renew my insurance. Also I got the information emailed to me which was important.
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Posted 6 years ago
Great renewal quote, thank you
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Posted 7 years ago
Smart device was easy to install, and come with good instruction.
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Posted 7 years ago
All done on line no problems so far
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Posted 7 years ago
Easy to use website, smooth service throughout the transa tion
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Posted 7 years ago
Good quotes
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Posted 7 years ago
yes I would recommend hastings direct smartmiles the one thing I do,not like is that we have to be back home at 10,00pm I think 11,oopm would be a lot better
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Posted 8 years ago
The service is good but interm of insurance is high then other insurance
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Posted 7 years ago
Still waiting for reply to e-mail of June 6th regarding insurance payment. but the response to a telephone call on the same matter was excellent
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Posted 7 years ago
At first I did regret getting a black box and heard rumours that if you drove at night they would cancel and various other things. To be honest I've had no problems at all. The first year my insurance was ?1250 and the second year was ?550 I couldn't be happier. I don't know how the braking works though, I am in 10 out of 100 and I live in Bradford where everyone pulls out on you. Maybe if they looked at where you live that would be good.
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Posted 7 years ago
straight forward and easy to do.
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Posted 8 years ago
Insurance is great for first time car drivers
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Posted 7 years ago
Good renewal price - always helpful when you speak to them
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Posted 7 years ago
Hastings Direct Smart Miles is rated 3.3 based on 2,006 reviews