Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.28

3.3 Rating 2,014 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“12”

Helpful Report

Posted 9 years ago

“Hastings customer service is lovely, very helpful staff as well as getting a good deal.”

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Posted 9 years ago

“Everything was as stated”

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Posted 9 years ago

“Good service.”

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Posted 9 years ago

“The smart miles box is a good tool to keep up to date with how good my driving is. Also like that an email came through to notify me as to how much renewal would be and when. Possibly the box could do more in terms of telling me how economical my driving is etc.”

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Posted 8 years ago

“helpful on the phone”

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Posted 8 years ago

“Excellent idea but apps for both operating system a little unstable requiring you to log in repeatedly. Good data once working.”

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Posted 8 years ago

“It was good service as I got was friendly and helpful when i was phoning up to renew my insurance. Also I got the information emailed to me which was important.”

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Posted 7 years ago

“Great renewal quote, thank you”

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Posted 9 years ago

“Smart device was easy to install, and come with good instruction.”

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Posted 8 years ago

“All done on line no problems so far”

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Posted 8 years ago

“Easy to use website, smooth service throughout the transa tion”

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Posted 8 years ago

“Good quotes”

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Posted 9 years ago

“yes I would recommend hastings direct smartmiles the one thing I do,not like is that we have to be back home at 10,00pm I think 11,oopm would be a lot better”

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Posted 9 years ago

“The service is good but interm of insurance is high then other insurance”

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Posted 8 years ago

“Still waiting for reply to e-mail of June 6th regarding insurance payment. but the response to a telephone call on the same matter was excellent”

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Posted 8 years ago

“At first I did regret getting a black box and heard rumours that if you drove at night they would cancel and various other things. To be honest I've had no problems at all. The first year my insurance was ?1250 and the second year was ?550 I couldn't be happier. I don't know how the braking works though, I am in 10 out of 100 and I live in Bradford where everyone pulls out on you. Maybe if they looked at where you live that would be good.”

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Posted 8 years ago

“straight forward and easy to do.”

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Posted 9 years ago

“Insurance is great for first time car drivers”

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Posted 8 years ago

“Good renewal price - always helpful when you speak to them”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,014 reviews