Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,006 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,006 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive prices, rewards you for good driving (My premium went from ?1300 - ?500, my score was 65) and reasonable in how it scores you although a bit too harsh with night time driving I feel. Customer service has been very friendly throughout although the website could use some improvement, I am always having to call to get things sorted.”

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Posted 7 years ago

“Very clear, efficient and follow up on everything”

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Posted 7 years ago

“VERY helpful”

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Posted 7 years ago

“Would recommend to others very efficient link to portal could be better”

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Posted 8 years ago

“Bought through compare the market, & was the cheapest, with a well known company such as yourselves. Process was simple & I only gave you 4 stars because the price went up after I had entered the vehicle reg no, otherwise it would have been 5 stars”

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Posted 8 years ago

“The customer service people were very good with dealing with my problems”

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Posted 7 years ago

Hi there, Thanks for the positive feedback, its great to hear that you have received the service you require. - Jamie

Posted 6 years ago

“Too early to say”

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Posted 8 years ago

“Good service very helpful , sometimes didn?t answer the question too well and therefore got me confused by overall good as we got to the end goal very quickly”

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Posted 7 years ago

“They where very helpful when I've had any questions and always efficient however I'm always on hold for at least 15-20 minuets before any one can help.”

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Posted 8 years ago

“The gentleman I spoke to was very helpful when I came to renew my insurance. Very polite and explained everything to me.”

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Posted 7 years ago

“I would recommend your service and use it again”

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Posted 8 years ago

“Makes expensive insurance more reasonable; however restrictive as to when you can drive; and does not allow for how others drive; eg braking due to others pushing in front. will be expensive to swap over to next vehicle or if I want to have the device removed.”

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Posted 7 years ago

“good product good price. service a little ifish”

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Posted 8 years ago

“The only problem I had was I didn?t think that the box was accurate enough in terms of braking. I believe this gave an inaccurate reading.”

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Posted 7 years ago

“good to talk to. every thing good so far .will use again.”

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Posted 8 years ago

“Very good”

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Posted 7 years ago

“Helpful staff & good product”

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Posted 7 years ago

“The service was quick, efficient and very friendly.”

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Posted 8 years ago

“Good service, but was surprised my credit card was charged on the anniversary of the insurance renewal without my confirmation.”

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Posted 8 years ago

“I have a Next Base Dash Cam, which I don't receive an discount. Otherwise quite happy.”

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Posted 6 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,006 reviews