Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 1,999 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,999 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for reply to e-mail of June 6th regarding insurance payment. but the response to a telephone call on the same matter was excellent”

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Posted 6 years ago

“Yes great to have an insurance based on the fact that I'm a safe driver.”

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Posted 6 years ago

“I got through quickly and easily on the phone and my questions were answered confidently and patiently by the member of personnel who was polite and seemed interested in keeping me on board.”

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Posted 6 years ago

“I was expecting my premiums to be reduced after a year with my score at 75 - and all the marketing was telling me that?s what I could expect. But instead they?ve gone up - this is due to higher interest rates. So - what?s the point! I?ll probably leave next year - it?s a con.”

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Posted 6 years ago

“Excellent renewal”

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Posted 6 years ago

“No fuss and the premium had gone down since the last renewal”

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Posted 6 years ago

“Yes iv got my granddaughter to go with them”

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Posted 6 years ago

“Whenever I have had to ring them I have not had a bad experience. I think it shows that they are a good company as I am staying with them for another year. The price is reasonable and I dont mind having a black box. So all good for my first insurance company.”

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Posted 6 years ago

“Good customer service and discount given for good driving”

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Posted 6 years ago

“Renewal was easy and efficient. I was very happy with the price. I am definitely recommending them.”

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Posted 6 years ago

“Yes I will buy them again.”

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Posted 6 years ago

“Really great customer service! Easy to insure and renew. Great insurance and cheaper than anywhere else ? would definitely recommend!”

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Posted 6 years ago

“very good service”

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Posted 6 years ago

“simple to purchase and recent amendments were very straight forward and can be made through your account online.”

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Posted 6 years ago

“it is good.”

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Posted 6 years ago

“No.”

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Posted 6 years ago

Hi there,Thank you for your review. I'm sorry to see you think we are too expensive.~ Jamie

Posted 5 years ago

“Excellent”

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Posted 6 years ago

“Really friendly and helpful telephone operators that aren?t just trying to get money out of you. Would recommend again definitely!”

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Posted 6 years ago

“Excellent value for a safe driver. My renewal more than halved after the first year because my driving score was good. Would recommend to new drivers just be prepared to wait for your call to answered, they seem really busy.”

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Posted 6 years ago

“Dealt with me well but I asked questions which weren?t answered”

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Posted 6 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,999 reviews