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Be Wiser Insurance Reviews

2.6 Rating 317 Reviews

38 %

of reviewers recommend Be Wiser Insurance

Company Reviews

2.6

Based on 317 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Email:

Customer.Care@bewiser.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We moved house and were charged an outrageous £137 to change address on our policy and they changed the terms of our policy. No other organisation charged us to change address, it literally took 2 minutes I am so dissappointed. We will not be using this company again.”

Posted 6 years ago

“Total con artist,, AVOID AVOID AVOID got a reasonable quote and got excited, so I paid the deposit and thought i was covered i got a call couple of days later and realised they wanted to scam me for more money, it turns out they charged me 48% interest rate and wanted £295 to amend a minor typo error”

Posted 6 years ago

“Tried to buy insurance after receiving a good quote through a price comparison website. Then when I was redirected to Insure Wiser's website, the price had increased by 20%. Utter con artists.”

Posted 6 years ago

“They lied about insuring my Japanese import and then left me without insurance for 2 weeks because they would not just cancel the policy and they tried to blame me. Then came the hard sell for my motorcycle insurance! The rudest most dishonest insurance brokers I have ever had the misfortune of dealing with. Avoid at all costs.”

Posted 6 years ago

“when I close to bewiser the company take a way my deposit 600 pounds ! why ??? never I whant to use more this company !!!”

(Car Insurance) - Posted 6 years ago

“worst customer service i have ever come across, do not use this company!”

Posted 6 years ago

“I have just phoned Be wiser to cancel my car insurance, which expires in March, as I have no longer have the car. I have been informed that I will not be getting a refund as the administration charges for cancelling a policy are now £100 and because there will not be enough left on the policy. Do not deal with this company.”

Posted 6 years ago

“A quote for £10.159.99 your pathetic, 61 years old clean licence no convictions, I hope you go bankrupt, your really pathetic.”

Posted 6 years ago

“You are all a joke. The company doesn’t have the consumers interested at all. I have had a few runnings with you now and I think it is fair to say once you get our money you then do not care. I was meant to be receiving a refund of £81... well so far nothing and so far you have refused to be cooperative with me because I no-longer have an account with you.”

Posted 6 years ago

“I had a Peugeot boxer and I changed to a Peugeot expert 1.9 they put my premium up 200 over the year I had a BMW X5 3.0d I changed it for a vw Passat because I thought it would be cheaper they put it up by 160 over the year so I changed the Peugeot expert back to the boxer and the put the premium up another £230 over the year so im now paying £580 a month avoid at all costs not worth it these are scams and sharks who are brokers for a viva worst insurance I have ever had stay away at all costs!!”

Posted 6 years ago

“Probably the most incompetent and inefficient organisation I have had the misfortune to encounter. Recently renewed my insurance with minor adjustments including a change of motorcycle. Delays, missed deadlines and false promises resulted in an earlier posting by me on this site and I was elevated to VIP status with a dedicated telephone number which is constantly cut off when I call. But the principle problem is the frequent unnecessary telephone call asking for details which I gave when the policy was set up. These call continue even after I had complained to Richard White who assured me that they would stop. No such luck. AVOID THIS BUNCH OF HOPELESS INADEQUATE PEOPLE”

Posted 6 years ago

“I insured a car with them online through Quotezone. When I got the statement of particulars several entries in this had been altered. I contacted them and told them. They said not to worry, they would advise the insurance company and also try to get me a better quote. They did not offer any explanation as to why my details had been altered. A week later they called and the insurance had gone up from GB|P 240 to GBP 740!! I told them to cancel the insurance, however I am still waiting for a refund. I have checked several other online quotes since and Bewiser sometimes are half the next most expensive. It appears they are modifying your details to get a lower quote so you pick them. Then they increase the price if you pick this up,”

Posted 6 years ago

“Purchased insurance for my 19 year son, fully comprehensive thinking this was the best option. Not worth the paper its written on for him. had an incident involving no other vehicle or damage to property, only his car... it would have cost him more to claim than to buy another car. Feel mislead, discretely hidden cost extra's and no up front honest explanation. They may give you the the "legally" required information, but not the actual impact on the individual. Voluntary excess pointless! You get cheap insurance because you get cheap customer service.”

Posted 6 years ago

“I had a quote from them which i decided to accept, they took the money from my account, then rang me an said they couldnt insure me and still havent refunded my money. Ive phoned them twice to be told ill have to wait, which means i dont have the funds to go with another company and im without a vehicle.”

Posted 6 years ago

We apologise for the concerns you have raised in your review. Please could you contact us and we will endeavour to resolve the matter with you. Kind Regards, Hannah

Posted 6 years ago

“Do not insure with this company I moved 9 miles and told them of the change. They doubled my premium. My 17 year old son was paying less for his car than me at the same address. I asked how they can justify it. No answer so now they've employed bully boy debt collectors to harass me because I changed my policy to a company that isn't ripping me off. Do not use be wiser! I'm going to be very vocal on social media about them to lose them as much business as possible as they are making my life a misery”

Posted 6 years ago

We would like to apologise for the concerns you have raised in your review. Could you please make contact with us and we will look to resolve the matter with you. Kind Regards, Hannah

Posted 6 years ago

“Quoted me £10151 for a year's insurance for an 11 year old car!! Beyond ludicrous. Who on earth would take out a £10k policy on a car worth £800??!!”

Posted 6 years ago

We apologise for the concerns you have raised in your review. Please could you make contact with us and we can look to resolve this matter with you. Kind Regards, Hannah

Posted 6 years ago

“Disgraceful service. As,they have decided to cancel a fully paid policy, that was paid in full well before,it should have been. And refuse to answer any emails regarding this matter. Ombudsman for them.”

Posted 6 years ago

We apologise for the concerns you have raised in your review. Could you please make contact with us so we can endeavour to resolve the matter for you. Kind Regards, Hannah

Posted 6 years ago

We apologise for the concerns you have raised in your review. Could you please make contact with us so we can endeavour to resolve the matter for you. Kind Regards, Hannah

Posted 6 years ago

We would like to apologise for the concerns you have raised in your review. Would you please contact us so that we can resolve the matter with you. Kind Regards, Hannah

Posted 6 years ago

“from day one last year they continually got policy schedule with wrong details,got a phone call for renewal 3 weeks ago ,up over 50% when i told them i would not renew and look elsewhere bloke was rude,l never received any renewal documents to confirm new price and no claims entitlement.absolutely useless company(broker),quoted direct with existing insurance AXA AND WAS £200 POUNDS CHEAPER THAN BE WISER quote”

Posted 6 years ago

We would like to apologise for the concerns you have raised in your review. If you could make contact with us and we will look into resolving this matter for you. Kind Regards, Hannah

Posted 6 years ago

We would like to apologise for the concerns you have raised in your review. Could you please make contact with us and we will look to resolve this with you. Kind Regards, Hannah

Posted 6 years ago

“Beware if you get quotes through a compare site....insure wiser will call you and try and sell you your cheapest quote for more money!!!! They tried to add £100 to my cheapest quote by giving me a managers special deal. Must be illegal, and if they play games like that when your signing up with them, what are they like if you need to claim?.... dont touch them.”

Posted 6 years ago

We apologise for the concerns you have raised in your review. Could you please make contact with us so we can endeavour to resolve the matter for you. Kind Regards, Hannah

Posted 6 years ago

“They charged 600 pounds for a policy for a person with a provisional licence. At no point did they tell us the policy would automatically be cancelled when she had passed her test. Then they quoted 1700 to replace it and told me my refund after five months of a policy which cost 600 pounds was 40 pounds. They are sharks and liars”

Posted 7 years ago

Thank you for taking the time to write this review. This has been assigned to one of our customer care advisors who will be in contact with you shortly. Kind regards, Hannah

Posted 7 years ago

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Be Wiser Insurance is rated 2.6 based on 317 reviews