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Be Wiser Insurance Reviews

2.6 Rating 315 Reviews

39 %

of reviewers recommend Be Wiser Insurance

Company Reviews

2.6

Based on 315 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Email:

Customer.Care@bewiser.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Probably the most incompetent and inefficient organisation I have had the misfortune to encounter. Recently renewed my insurance with minor adjustments including a change of motorcycle. Delays, missed deadlines and false promises resulted in an earlier posting by me on this site and I was elevated to VIP status with a dedicated telephone number which is constantly cut off when I call. But the principle problem is the frequent unnecessary telephone call asking for details which I gave when the policy was set up. These call continue even after I had complained to Richard White who assured me that they would stop. No such luck. AVOID THIS BUNCH OF HOPELESS INADEQUATE PEOPLE”

Posted 6 years ago

“Very helpful, easy to get insurance sorted out.”

(Car Insurance) - Posted 6 years ago

“I insured a car with them online through Quotezone. When I got the statement of particulars several entries in this had been altered. I contacted them and told them. They said not to worry, they would advise the insurance company and also try to get me a better quote. They did not offer any explanation as to why my details had been altered. A week later they called and the insurance had gone up from GB|P 240 to GBP 740!! I told them to cancel the insurance, however I am still waiting for a refund. I have checked several other online quotes since and Bewiser sometimes are half the next most expensive. It appears they are modifying your details to get a lower quote so you pick them. Then they increase the price if you pick this up,”

Posted 6 years ago

“Nice and easy and the person on the phone seemed to know what they were doing”

(Car Insurance) - Posted 6 years ago

“Very good and very recommending to all.”

(Car Insurance) - Posted 6 years ago

“Found it really easy to get my car insured. I was a new driver and had an accident (partly my fault) and the insurance company I was using at the time, quoted my renewal at £3400 very harsh. Obviously I didn’t renew with them. Insure wiser quoted me £1900 cheaper and it was a hassle free getting insured with them. I would happily recommend them, they even sent me a £50 voucher off my renewal on my birthday:)”

(Car Insurance) - Posted 6 years ago

“I have found them very helpfull through my hard times”

(Car Insurance) - Posted 6 years ago

“Purchased insurance for my 19 year son, fully comprehensive thinking this was the best option. Not worth the paper its written on for him. had an incident involving no other vehicle or damage to property, only his car... it would have cost him more to claim than to buy another car. Feel mislead, discretely hidden cost extra's and no up front honest explanation. They may give you the the "legally" required information, but not the actual impact on the individual. Voluntary excess pointless! You get cheap insurance because you get cheap customer service.”

Posted 6 years ago

“Never had to claim so cannot comment on this aspect of insurance.”

(Car Insurance) - Posted 6 years ago

“Very poor company customer service was very. Bad nothing but hassle with them”

(Van Insurance) - Posted 6 years ago

“I had a quote from them which i decided to accept, they took the money from my account, then rang me an said they couldnt insure me and still havent refunded my money. Ive phoned them twice to be told ill have to wait, which means i dont have the funds to go with another company and im without a vehicle.”

Posted 6 years ago

We apologise for the concerns you have raised in your review. Please could you contact us and we will endeavour to resolve the matter with you. Kind Regards, Hannah

Posted 6 years ago

“Do not insure with this company I moved 9 miles and told them of the change. They doubled my premium. My 17 year old son was paying less for his car than me at the same address. I asked how they can justify it. No answer so now they've employed bully boy debt collectors to harass me because I changed my policy to a company that isn't ripping me off. Do not use be wiser! I'm going to be very vocal on social media about them to lose them as much business as possible as they are making my life a misery”

Posted 6 years ago

We would like to apologise for the concerns you have raised in your review. Could you please make contact with us and we will look to resolve the matter with you. Kind Regards, Hannah

Posted 6 years ago

“Quoted me £10151 for a year's insurance for an 11 year old car!! Beyond ludicrous. Who on earth would take out a £10k policy on a car worth £800??!!”

Posted 6 years ago

We apologise for the concerns you have raised in your review. Please could you make contact with us and we can look to resolve this matter with you. Kind Regards, Hannah

Posted 6 years ago

“Disgraceful service. As,they have decided to cancel a fully paid policy, that was paid in full well before,it should have been. And refuse to answer any emails regarding this matter. Ombudsman for them.”

Posted 6 years ago

We apologise for the concerns you have raised in your review. Could you please make contact with us so we can endeavour to resolve the matter for you. Kind Regards, Hannah

Posted 6 years ago

We apologise for the concerns you have raised in your review. Could you please make contact with us so we can endeavour to resolve the matter for you. Kind Regards, Hannah

Posted 6 years ago

We would like to apologise for the concerns you have raised in your review. Would you please contact us so that we can resolve the matter with you. Kind Regards, Hannah

Posted 6 years ago

“from day one last year they continually got policy schedule with wrong details,got a phone call for renewal 3 weeks ago ,up over 50% when i told them i would not renew and look elsewhere bloke was rude,l never received any renewal documents to confirm new price and no claims entitlement.absolutely useless company(broker),quoted direct with existing insurance AXA AND WAS £200 POUNDS CHEAPER THAN BE WISER quote”

Posted 6 years ago

We would like to apologise for the concerns you have raised in your review. If you could make contact with us and we will look into resolving this matter for you. Kind Regards, Hannah

Posted 6 years ago

We would like to apologise for the concerns you have raised in your review. Could you please make contact with us and we will look to resolve this with you. Kind Regards, Hannah

Posted 6 years ago

“Beware if you get quotes through a compare site....insure wiser will call you and try and sell you your cheapest quote for more money!!!! They tried to add £100 to my cheapest quote by giving me a managers special deal. Must be illegal, and if they play games like that when your signing up with them, what are they like if you need to claim?.... dont touch them.”

Posted 6 years ago

We apologise for the concerns you have raised in your review. Could you please make contact with us so we can endeavour to resolve the matter for you. Kind Regards, Hannah

Posted 6 years ago

“The communication through phone must to be better and promptly.”

(Car Insurance) - Posted 6 years ago

“They charged 600 pounds for a policy for a person with a provisional licence. At no point did they tell us the policy would automatically be cancelled when she had passed her test. Then they quoted 1700 to replace it and told me my refund after five months of a policy which cost 600 pounds was 40 pounds. They are sharks and liars”

Posted 6 years ago

Thank you for taking the time to write this review. This has been assigned to one of our customer care advisors who will be in contact with you shortly. Kind regards, Hannah

Posted 6 years ago

“They lied about the cover on my car and left me uninsured for 2 weeks. Then they tried to hard sell me motorcycle insurance. The rudest most aggressive insurance company I have ever had the mispleasure of dealing with. Avoid at all costs”

Posted 6 years ago

We would like to apologise for the concerns you have raised in your review and we would like to stress that you are under no obligation to purchase a policy from us. We apologise if you feel that this was the case, but this was not our intention. We can see that a full refund was provided to you as a resolution and we would like to thank you for your feedback. Kind regards, Hannah

Posted 6 years ago

“got a quote, paid deposit, received an email saying i had been declined and they had tried to contact me several times (they hadnt) i contacted asking why as i have been driving 18 years, no claims and no issues, they had no answer - stated money had been refunded (it hasnt) i can not take out another policy as they currently have my funds required to do this, insurance required for the morning so will look forward to calling these clowns again bright an early”

Posted 6 years ago

Thank you for taking the time to provide us with your comments. We are sorry for the concerns you have raised and we can confirm that a refund was issued to you on the same day but we would like to thank you for your feedback. Kind regards, Hannah

Posted 6 years ago

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Be Wiser Insurance is rated 2.6 based on 315 reviews