Login
Start Free Trial Are you a business? Click Here

Lloyds Bank Reviews

2.5 Rating 1,262 Reviews
37 %
of reviewers recommend Lloyds Bank
2.5
Based on 1,262 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

Write Your review

Lloyds Bank 1 star review on 4th July 2026
Franziska Duerr
Lloyds Bank 1 star review on 6th March 2026
Richard Wilson
Lloyds Bank 1 star review on 18th January 2026
Tony Moore
Lloyds Bank 1 star review on 24th October 2025
Joshua Thompson
Lloyds Bank 1 star review on 17th October 2025
Fellaini
Lloyds Bank 1 star review on 9th October 2025
Lisa
Lloyds Bank 1 star review on 12th September 2025
Smith
34
Anonymous
Anonymous  // 01/01/2019
Been waiting Nearly two weeks for my car windscreen to be fixed. No one turned up for the first all day appointment, I didn't even get a phone call to say why. I have now called three times to try make a new appointment and not received a phone call back despite promises! Only changed my car insurance to Lloyds last month, regretting it now!!!
Helpful Report
Posted 10 years ago
I had lots of problems with regard to providing my no claim bonus. Their emails were threatening. I had to go and complain to one of the Lloyds managers in the Totton branch. I would have had to pay more for my policy if I had not complained and pursued the matter.
Helpful Report
(Car Insurance) - Posted 10 years ago
cool mate
Helpful Report
(Car Insurance) - Posted 10 years ago
poor customer service, cancelled insurance without warning, i could have been driving without knowledge of my lack of insurance if i wasn't away at the time.
Helpful Report
Posted 10 years ago
Very satisfied.
Helpful Report
(Home Insurance) - Posted 10 years ago
Very over priced, beware of over the top cancellation fees £55.00 plus what you need to pay for next installment depending on when you cancel, £25.00 for document change. An employee told me wrong information on phone which swung it for me to leave , got a much better policy else where and saved my self £200.00.
Helpful Report
Posted 10 years ago
Cancelled my existing policy at renewal with Lloyds and renewed with Lloyds through GoCompare as they were over £400 cheaper than a straight renewal! Happy Days
Helpful Report
(Car Insurance) - Posted 11 years ago
Very good
Helpful Report
(Home Insurance) - Posted 11 years ago
Ok
Helpful Report
(Car Insurance) - Posted 11 years ago
Seems as OK as most of the better insurers. I haven't needed to claim, so don't know how good tat would be!
Helpful Report
(Car Insurance) - Posted 11 years ago
Very good
Helpful Report
(Home Insurance) - Posted 11 years ago
Cost a lot for a new driver to start to drive your not helping them to start
Helpful Report
(Car Insurance) - Posted 11 years ago
Great service, no claims, just changed car
Helpful Report
(Car Insurance) - Posted 11 years ago
I was surprised how easy it was to sort everything out and relieved.
Helpful Report
(Car Insurance) - Posted 11 years ago
Not the cheapest but a well known name.
Helpful Report
(Home Insurance) - Posted 11 years ago
Easy to arrange cover at a good price
Helpful Report
(Car Insurance) - Posted 11 years ago
good service
Helpful Report
(Car Insurance) - Posted 11 years ago
Have no problems
Helpful Report
(Car Insurance) - Posted 11 years ago
I found them easy to deal with and hassle free. I have not had to make a claim yet, so hope that side of it is not that different, but I did have to make some alterations in the policy. I found it very useful to be able to make the changes online and pay online without going through the hassle of dialing an 0845 number. When the changes were no longer in effect, I was able to change back to my existing policy, I found the whole automated system very easy to use and storing the documents online for printing was great.
Helpful Report
(Car Insurance) - Posted 11 years ago
Good and cheap
Helpful Report
(Car Insurance) - Posted 11 years ago
Lloyds Bank is rated 2.5 based on 1,262 reviews