Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.48

2.5 Rating 1,267 Reviews

37 %

of reviewers recommend Lloyds Bank

Company Reviews

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2.5

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 1 star review on 4th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Sir, I find your service is quite satisfactory, thanking you, John F Wyke.”

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(Car Insurance) - Posted 10 years ago

“when stationary at temporary trffic lights in july we struck from behind by a bus.The resulting report was dealt with over the phone very efficiently and the following repairs all completed satisfactorily.”

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(Car Insurance) - Posted 10 years ago

“The service provided was excellent and online documents were very quickly provided and self explanatory. Overall a very satisfactory experience.”

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(Car Insurance) - Posted 10 years ago

“Very satisfactory as far as it went but since I have, thankfully, not had to make a cl;ain it is difficult to assess the product overall.”

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(Car Insurance) - Posted 10 years ago

“My claim went though with no problems. Brilliant service no company could have done better.”

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(Car Insurance) - Posted 10 years ago

“Been waiting Nearly two weeks for my car windscreen to be fixed. No one turned up for the first all day appointment, I didn't even get a phone call to say why. I have now called three times to try make a new appointment and not received a phone call back despite promises! Only changed my car insurance to Lloyds last month, regretting it now!!!”

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Posted 11 years ago

“I had lots of problems with regard to providing my no claim bonus. Their emails were threatening. I had to go and complain to one of the Lloyds managers in the Totton branch. I would have had to pay more for my policy if I had not complained and pursued the matter.”

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(Car Insurance) - Posted 11 years ago

“cool mate”

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(Car Insurance) - Posted 11 years ago

“poor customer service, cancelled insurance without warning, i could have been driving without knowledge of my lack of insurance if i wasn't away at the time.”

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Posted 11 years ago

“Very satisfied.”

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(Home Insurance) - Posted 11 years ago

“Very over priced, beware of over the top cancellation fees £55.00 plus what you need to pay for next installment depending on when you cancel, £25.00 for document change. An employee told me wrong information on phone which swung it for me to leave , got a much better policy else where and saved my self £200.00.”

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Posted 11 years ago

“Cancelled my existing policy at renewal with Lloyds and renewed with Lloyds through GoCompare as they were over £400 cheaper than a straight renewal! Happy Days”

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(Car Insurance) - Posted 11 years ago

“Very good”

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(Home Insurance) - Posted 11 years ago

“Ok”

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(Car Insurance) - Posted 11 years ago

“Seems as OK as most of the better insurers. I haven't needed to claim, so don't know how good tat would be!”

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(Car Insurance) - Posted 11 years ago

“Very good”

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(Home Insurance) - Posted 11 years ago

“Cost a lot for a new driver to start to drive your not helping them to start”

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(Car Insurance) - Posted 11 years ago

“Great service, no claims, just changed car”

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(Car Insurance) - Posted 11 years ago

“I was surprised how easy it was to sort everything out and relieved.”

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(Car Insurance) - Posted 11 years ago

“Not the cheapest but a well known name.”

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(Home Insurance) - Posted 11 years ago

Lloyds Bank is rated 2.5 based on 1,267 reviews