Login

Start Free Trial Are you a business? Click Here

Lloyds Bank Reviews

2.5 Rating 1,256 Reviews

37 %

of reviewers recommend Lloyds Bank

Company Reviews

2.5

Based on 1,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Read Lloyds Bank Reviews

Write Your review

Tell us how Lloyds Bank made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lloyds Bank 1 star review on 4th July 2026

Franziska Duerr

Lloyds Bank 1 star review on 6th March 2026

Lloyds Bank 1 star review on 18th January 2026

Lloyds Bank 1 star review on 24th October 2025

Joshua Thompson

Lloyds Bank 1 star review on 17th October 2025

Lloyds Bank 1 star review on 9th October 2025

Lloyds Bank 1 star review on 12th September 2025

34

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“if you have a business account you cannot top up phones via ATMs which is very frustrating. a lot of other services don't seem to be available like standing orders . logging on to internet banking is also a continual issue. I don't know if these problem will end when the free period is over.”

Helpful Report

Posted 10 years ago

“very poor customer service, I am still attempting to complete a non-fault claim, 6 months later. They fob you off to Axa (the underwriter) who doesn't then really want to deal with you as you are through another 3rd party, in the claim I received about 5 or 6 calls for different people at different companies, 3rd party claims mgmt. via Enterprise, etc etc. I am a loyal Lloyds banking customer but these white label insurance firms just don't work, stick to the big names e.g. Direct Line, Admiral, NFU, Norwich Union etc, even if a few more quid in premium”

Helpful Report

(Car Insurance) - Posted 10 years ago

“trouble free process”

Helpful Report

(Car Insurance) - Posted 10 years ago

“satsified with policy, will be interested to see what is offered on revewal...”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Was very easy and very competitive and no problem at all.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very helpful and efficient with claim”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very easy to deal with, all done online snd hassele free”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Excellent service by efficient staff l would have no hesitation in recommending them.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“I found it quite easy to get what we wanted.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Dear Sir, I find your service is quite satisfactory, thanking you, John F Wyke.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“when stationary at temporary trffic lights in july we struck from behind by a bus.The resulting report was dealt with over the phone very efficiently and the following repairs all completed satisfactorily.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“The service provided was excellent and online documents were very quickly provided and self explanatory. Overall a very satisfactory experience.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very satisfactory as far as it went but since I have, thankfully, not had to make a cl;ain it is difficult to assess the product overall.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“My claim went though with no problems. Brilliant service no company could have done better.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Been waiting Nearly two weeks for my car windscreen to be fixed. No one turned up for the first all day appointment, I didn't even get a phone call to say why. I have now called three times to try make a new appointment and not received a phone call back despite promises! Only changed my car insurance to Lloyds last month, regretting it now!!!”

Helpful Report

Posted 10 years ago

“I had lots of problems with regard to providing my no claim bonus. Their emails were threatening. I had to go and complain to one of the Lloyds managers in the Totton branch. I would have had to pay more for my policy if I had not complained and pursued the matter.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“cool mate”

Helpful Report

(Car Insurance) - Posted 10 years ago

“poor customer service, cancelled insurance without warning, i could have been driving without knowledge of my lack of insurance if i wasn't away at the time.”

Helpful Report

Posted 10 years ago

“Very satisfied.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Very over priced, beware of over the top cancellation fees £55.00 plus what you need to pay for next installment depending on when you cancel, £25.00 for document change. An employee told me wrong information on phone which swung it for me to leave , got a much better policy else where and saved my self £200.00.”

Helpful Report

Posted 10 years ago

«
1
2
...
59
60
61
62
63
»

Lloyds Bank is rated 2.5 based on 1,256 reviews