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Lloyds Bank Reviews

2.5 Rating 1,246 Reviews
38 %
of reviewers recommend Lloyds Bank
2.5
Based on 1,246 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Lloyds Bank 1 star review on 6th March 2026
Richard Wilson
Lloyds Bank 1 star review on 18th January 2026
Tony Moore
Lloyds Bank 1 star review on 24th October 2025
Joshua Thompson
Lloyds Bank 1 star review on 17th October 2025
Fellaini
Lloyds Bank 1 star review on 9th October 2025
Lisa
Lloyds Bank 1 star review on 12th September 2025
Smith
Lloyds Bank 1 star review on 29th June 2025
Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5) When I Thought My Scammed Crypto Was Gone For Good.
33
Anonymous
Anonymous  // 01/01/2019
I am very sorry but I am selling the car
Helpful Report
(Car Insurance) - Posted 10 years ago
I will be insuring a 2nd car with you in May
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(Car Insurance) - Posted 10 years ago
I have had no claims thankfully so, no problems.
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(Home Insurance) - Posted 10 years ago
Very pleased with the whole experience. Easy to use and navigate around, will most certainly use again.
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(Car Insurance) - Posted 10 years ago
easy to understand and will renew agian
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(Car Insurance) - Posted 10 years ago
The process was very easy and fortunately I have had no reason to question anything
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(Car Insurance) - Posted 10 years ago
First class thus far.
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(Car Insurance) - Posted 10 years ago
Very good result will no doubt use them again if the price I sight
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(Car Insurance) - Posted 10 years ago
Very good
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(Car Insurance) - Posted 10 years ago
very good
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(Car Insurance) - Posted 10 years ago
Been with Lloyds for many years. Banking, house insurance and car insurance. This year my car insurance increased by more than 50%. My circumstances have not changed and I have made no claims. The first person I spoke to could not give me any good explanation for it and seemed uninterested and quite rude which gave me no choice but to look elsewhere. In the end they've done me a real favour because I found many companies that would give me a years insurance for more than £200 cheaper and nearly £70 cheaper than my previous years insurance with Lloyds. I rang lloyds to cancel my insurance and a more experience chap dealt with me and explained more politely that the cost of my insurance had risen so much because basically in my area there had been many claims. I live in a quite village in the Cotswolds but I can only surmise that I must be lumped into an area that incorporates an area that has had more crime in the past year. If there was a more moderate increase I would have excepted such an explanation but more than 50%!! No sorry that's well out of order - it shouldn't be allowed! No loyalty at Lloyds, big company that think they can treat long standing customers with contempt. Lloyds you need to train your staff better in dealing with customers and you need to give more acceptable explanations for your random increases. It's very disappointing when a big long standing company like Lloyds acts in such an unprofessional way. Like I said, they've done me a favour by forcing me to look elsewhere and now I have cover through esure. Lessons learnt: dont stay with one company and always shop around.
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Posted 10 years ago
Very good servies
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(Car Insurance) - Posted 10 years ago
very easy to buy.Had no problem at all.Very please.
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(Car Insurance) - Posted 10 years ago
no problem quick and easy to understand.
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(Car Insurance) - Posted 10 years ago
No problems setting up my insurance and documents were emailed very quickly.
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(Car Insurance) - Posted 10 years ago
My only problem was that as I mentioned things ON drive, had rear sensors (not factory fitted but fitted by dealer) etc the premium changed. Will not know how good they are until I make a claim!!!
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(Car Insurance) - Posted 10 years ago
I had bad month with finance. Try to get payday loans to sort things out. Best thing I ever done to ring Lloyds bank and ask for help. Deborah from money manager was a Superb. I've been with Lloyds bank for 7 years. Thank you You are the best. My suggestion is when you have trouble talk to you bank first. Thank you for being there for me.
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Posted 10 years ago
As above all good and as a bonus had a 50.00 cash back after a month
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(Home Insurance) - Posted 10 years ago
Changed my car insurance last year to Lloyds - got an annual premium for £299.46. Was very impressed when it was reduced by £24.68 as my no claims was 9 years and not 8 as I stated. Now the problems - had an accident not my fault - contacted Lloyds who passed it on to a York based solicitors who were only interested in personal injury. Eventually got to an accident management company who did a good job. The solicitors continued to push for liability. Now due to renew insurance and been quoted by Lloyds for £513.99 with no claims still at 9 years - have not yet spoken to Lloyds but looks likely I will be changing. Also looks like all insurance companies push the premiums up thinking you can't be bothered changing - Wrong I can be bothered changing and will.
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Posted 10 years ago
Quick and easy. Good price and good cover
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(Car Insurance) - Posted 10 years ago
Lloyds Bank is rated 2.5 based on 1,246 reviews