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Lloyds Bank Reviews

2.5 Rating 1,231 Reviews

38 %

of reviewers recommend Lloyds Bank

Company Reviews

2.5

Based on 1,231 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 1 star review on 24th October 2025

Joshua Thompson

Lloyds Bank 1 star review on 17th October 2025

Lloyds Bank 1 star review on 9th October 2025

Lloyds Bank 1 star review on 12th September 2025

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Lloyds Bank 1 star review on 26th June 2025

Lloyds Bank 1 star review on 13th June 2025

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31

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son did most of the work but I was there;I am NOT from Cleveland, a county which hasn't existed for,maybe,20 years;my county is North Riding of Yorkshire”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Absolutely brilliant”

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(Car Insurance) - Posted 9 years ago

“Comparable rates with other insurance company but just had the edge because the transaction was so easy and uncomplicated. Plus Lloyds is a well known and fully established and professional company.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“They were very helpful and friendly service I would recommend them to anyone who wants to buy insurance for their car keep up the good work thanks”

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(Car Insurance) - Posted 9 years ago

“no complaints”

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(Car Insurance) - Posted 9 years ago

“I am very sorry but I am selling the car”

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(Car Insurance) - Posted 9 years ago

“I will be insuring a 2nd car with you in May”

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(Car Insurance) - Posted 9 years ago

“I have had no claims thankfully so, no problems.”

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(Home Insurance) - Posted 9 years ago

“Very pleased with the whole experience. Easy to use and navigate around, will most certainly use again.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“easy to understand and will renew agian”

Helpful Report

(Car Insurance) - Posted 9 years ago

“The process was very easy and fortunately I have had no reason to question anything”

Helpful Report

(Car Insurance) - Posted 9 years ago

“First class thus far.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very good result will no doubt use them again if the price I sight”

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(Car Insurance) - Posted 9 years ago

“Very good”

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(Car Insurance) - Posted 9 years ago

“very good”

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(Car Insurance) - Posted 9 years ago

“Been with Lloyds for many years. Banking, house insurance and car insurance. This year my car insurance increased by more than 50%. My circumstances have not changed and I have made no claims. The first person I spoke to could not give me any good explanation for it and seemed uninterested and quite rude which gave me no choice but to look elsewhere. In the end they've done me a real favour because I found many companies that would give me a years insurance for more than £200 cheaper and nearly £70 cheaper than my previous years insurance with Lloyds. I rang lloyds to cancel my insurance and a more experience chap dealt with me and explained more politely that the cost of my insurance had risen so much because basically in my area there had been many claims. I live in a quite village in the Cotswolds but I can only surmise that I must be lumped into an area that incorporates an area that has had more crime in the past year. If there was a more moderate increase I would have excepted such an explanation but more than 50%!! No sorry that's well out of order - it shouldn't be allowed! No loyalty at Lloyds, big company that think they can treat long standing customers with contempt. Lloyds you need to train your staff better in dealing with customers and you need to give more acceptable explanations for your random increases. It's very disappointing when a big long standing company like Lloyds acts in such an unprofessional way. Like I said, they've done me a favour by forcing me to look elsewhere and now I have cover through esure. Lessons learnt: dont stay with one company and always shop around.”

Helpful Report

Posted 9 years ago

“Very good servies”

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(Car Insurance) - Posted 9 years ago

“very easy to buy.Had no problem at all.Very please.”

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(Car Insurance) - Posted 9 years ago

“no problem quick and easy to understand.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“No problems setting up my insurance and documents were emailed very quickly.”

Helpful Report

(Car Insurance) - Posted 9 years ago

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Lloyds Bank is rated 2.5 based on 1,231 reviews