Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.61

2.6 Rating 1,070 Reviews

40 %

of reviewers recommend Lloyds Bank

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2.6

Based on 1,070 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 1 star review on 20th May 2024

Anonymous

Lloyds Bank 5 star review on 17th March 2024

Rebecca Rebecca Miller

Lloyds Bank 1 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Basic cover as generally offered. Big plus, business use has been added for free because of covid19. Waiting for SAGA and RAC to do the same”

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(Car Insurance) - Posted 3 years ago

“Competitive Big Bank”

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(Car Insurance) - Posted 3 years ago

“Having had Buildings & Contents insurance through Lloyd’s for several years I’ve always been impressed with their customer service which for many large organisations be poorly lacking - but not in this case which is refreshing!”

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Posted 3 years ago

“Does what is expected of car insurance. Not as expensive as some. We`ll see what is next year`s quote!”

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(Car Insurance) - Posted 3 years ago

“Great customer service any time I have a problem they sort it out ASAP”

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(Car Insurance) - Posted 3 years ago

“A very caring and helpful company to deal with”

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(Car Insurance) - Posted 3 years ago

“Ignore adverse comments from banks under anonymous. Moving to Lloyds was the best moves I’ve done. Customer service is more than excellent and they are superb on sorting fraud withdrawals. I lost my card and it was replaced in 2 days. For personal banking do yourself a favour and ask Lloyds to switch for you.”

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Posted 3 years ago

“Absolutely amazing bank, customer service is great, easy & simple use of the app and great to manage finances and savings!”

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Posted 3 years ago

“easy to obtain was informative and a success”

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(Car Insurance) - Posted 3 years ago

“Everything was clear and helpful and didn't take long to put me on the right policy was not as expensive as what saga who I'd been with for a long time quoted me so I'm ok with it, but will check out when policy is up for renewal other quotes with go compare”

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(Car Insurance) - Posted 3 years ago

“Had to speak to an advisor on the banks automated service which is great but Umar who I spoke with today was efficient.no fuss.dealt with my problem and professional.I was impressed by how quickly I got through as well.Thankyou for a great service.”

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Posted 3 years ago

“Really helpful kind customer service, great advice great service would recommend to other people treat their customers with respect good service on the phone and in the bank.”

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Posted 3 years ago

“Such a great service! I recommended Lloyds Bank for my brother and they didn't put me down. I have spoken with the adviser under the name Sam and he was helping me with all the questions. Absolutely professional and knowledge.”

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Posted 3 years ago

“I really can’t praise Lloyds bank enough since this lock down , I am totally useless on my iPhone and without Lloyd’s I really don’t know what I would have done, I just phone a number and my money is transferred, my husband is with Barclays and he is so impressed, thank you so much Lloyds”

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Posted 3 years ago

“Very satisfactory service & very good value for money.”

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(Car Insurance) - Posted 4 years ago

“I would like to thank a young man called Joe serving in the Lloyds Hadleigh Essex Branch who was so helpful in dealing with my requests when I visited the bank during this difficult time. He was courteous and smart and even showed me the sanitizer on the wall. Many thanks I much appreciated his help. JF”

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Posted 4 years ago

“Good service and you know were you stand, good communication with the team.”

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(Home Insurance) - Posted 4 years ago

“Thank you so much for opening my account in such a difficult time! I had submitted applications to several banks but they either were telling me to wait more and more or refused the application because they didn't like something with my person. I just wanted to get my salary from my employer though. Lloyds Bank has appeared to be the fastest and the most sensible bank. They have opened my account, given me access to Internet Banking and Mobile App Banking. I have received the debit card connected to my account. And I am satisfied with everything now because I have received the salary and paid all the bills. Big thanks to the staff of the Barnsley branch! I wish you health and prosperity!”

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Posted 4 years ago

“I found the customer service very helpful and polite, thank you once again”

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(Car Insurance) - Posted 4 years ago

“Although I waited for an hour to speak to somebody during the lock down I have no complaints with the assistant number 2429069, KAMAL, who answered my call from a call centre in Wales. He stayed on the phone for over half an hour helping me with all my problems and was extremely patient, polite and knowledgeable. If anybody is lucky enough to have their call answered by this young man I can assure you you will be more than pleased. Thank you Kamal. You are a credit to Lloyds Bank. p.s. He did not ask me to write this review. I asked him for his numb”

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Posted 4 years ago

Lloyds Bank is rated 2.6 based on 1,070 reviews