Login
Start Free Trial Are you a business? Click Here

Marks & Spencer Reviews

2.1 Rating 1,255 Reviews
24 %
of reviewers recommend Marks & Spencer
2.1
Based on 1,255 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
Greater than 49%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Marks & Spencer Reviews
Visit Website

Phone:

ph:+44-33-30148000

Email:

retailcustomer.services@marksandspencer.com

Write Your review

Marks & Spencer 1 star review on 18th September 2025
Anonymous
Marks & Spencer 1 star review on 18th September 2025
Anonymous
Marks & Spencer 2 star review on 5th September 2025
Peter
Marks & Spencer 1 star review on 25th July 2025
Anonymous
Marks & Spencer 1 star review on 25th July 2025
Anonymous
Marks & Spencer 1 star review on 28th June 2025
Anonymous
Marks & Spencer 1 star review on 4th April 2025
Diane S
464
Anonymous
Anonymous  // 01/01/2019
Shockingly bad claims handling, given incorrect information from rude untrained staff. Will not insure my car with M & S ever again.
Helpful Report
(Car Insurance) - Posted 10 years ago
Marks & Spencer is rated 2.1 based on 1,255 reviews