MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,346 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a issue with payment and wasn't sure if i was covered or not. One phone call and all was sorted VERY effectively. Great customer service. No round the houses nonsense!!!”

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Posted 9 years ago

“Very competitive quote”

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Posted 9 years ago

“Polite service and made an effort to match the quote to my expectations”

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Posted 9 years ago

“They are the best! I'm so glad to found them.”

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Posted 9 years ago

“Best price by far on a more difficult to insure bike. Staff friendly and efficient and we're more than helpful in arranging a refund on a duplicate policy I had arranged in error. Thank you. 2nd year running best quote by far.”

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Posted 9 years ago

“you was going email policy documents by email not happened ,changed bike and you charged me more than 50% of original premium thought you want to keep your customers”

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Posted 9 years ago

“Price and cover”

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Posted 9 years ago

“Fabulous! Quick and efficiently delt with! Good value as well!”

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Posted 9 years ago

“You took my money a week before renewal then nothing happened”

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Posted 9 years ago

“no hassle easy to deal with and great price for adding another bike on to my policy”

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Posted 9 years ago

“Today the service was very good but I had to wait over a week to get an email from you with my insurance documents. I did not even have any confirmation!”

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Posted 9 years ago

“By ensuring that the included recovery scheme is not applicable more than 20 miles from home. This is a very good thing because nobody buys a motorcycle in order to travel anywhere more than 20 miles away do they eh?”

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Posted 9 years ago

“For the same as bennets but mce gave me more for my money helmet and leather plus others breakdown cover solicitors help.”

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Posted 9 years ago

“Simple, quick and value for money”

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Posted 9 years ago

“I am very hapy”

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Posted 9 years ago

“Easy to apply on line; I imported my bike to the UK and MCE were happy to insure based upon the chassis number, very helpful. Rates are very competitive. All policy documents could be downloaded online, very convenient from a data storage perspective.”

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Posted 9 years ago

“Could have been even more happy if cheaper but the lady who helped me was very knowledgable and a pleasure to deal with.”

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Posted 9 years ago

“I was treat with understanding and spoken to like a real person. every thing else was a bonus the policy i took out was exceptional value and i beleive in loyalty when i use a good company and mce have been outstanding in my particular experience thankyou.”

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Posted 9 years ago

“Avoid this company, fine until you have a claim and then they will seek every opportunity to delay settlement and then use every tactic in the book to reduce their liabilitity My experience included weeks of silence, then a request for no claims proof from 6 years ago, a hundred and sixty pounds to my premium in order to reduce the claim settlement. I am a 55 year old riding a scooter (original premium seventy pounds!) then not sending a cheque for weeks. Miserable company when you need them most. MCE/1033450/mc”

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Posted 9 years ago

“Stay well away from this company, whatever insurance you take out if you decide to cancell it within the fourteen day cooling off period you will be charged £64.00. I had insurance through MCE for less than 12 hours, the policy cost £99.00, The cancellation fee they want is £64.00 Under FOS regulations this is not allowed, MCE is run by non caring youngsters who couldn't care less about you, The reason I wanted to cancell the policy was that the bike was sold to someone else and as such I didn't need the policy They are scum, stay away from them, look at all the negative reviews. Won't refund me a penny back, I asked today and was told NO they plan on hanging onto my £99.00 then. IF YOUR NOT HAPPY WITH THE SERVICE YOU RECEIVE FROM MCE GO TO THE OMBUDSMAN, I AM. It is a completely free service and it costs MCE £550.00 in fees to the ombudsman for every complaint that the Ombudsman has to deal with on your behalf IT COSTS YOU NOTHING TO COMPLAIN to the Ombudsmanand I encorouge you to do so if you feel you have been wronged by MCE”

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Posted 9 years ago

MCE Insurance is rated 4.0 based on 5,346 reviews