MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewed 7 weeks before renewal at motorcycle live and no documents. Phoned up 4 times to get correct documents. Wrong post code then wrong date had to explain to 4 different people to get it right.”

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Posted 8 years ago

“Takes to long to sort pestered with phone calls to take extra insurance”

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Posted 8 years ago

“Mainly the price for 2 bikes and with added free track day cover”

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Posted 8 years ago

“Plain and simple to take out a policy with no hassle what so ever, cheap prices compared to other insurance companies”

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Posted 8 years ago

“Clarity of extras, particularly utopian cover”

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Posted 8 years ago

“Rang up yesterday concerned with the whereabouts of my insurance contract, spoke to Kerry Redman who was very helpful and and promptly emailed them straight over for me. Thankyou”

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Posted 8 years ago

“good easy service staff very helpful”

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Posted 8 years ago

“Great to deal with”

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Posted 8 years ago

“had a few problems with the up load as it didn't work, so e-mailed them and every thing went ok + sorted a problem out over the phone, very good service 10 out of 10.”

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Posted 8 years ago

“Prompt and efficient service from the operator and better than satisfactory outcome”

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Posted 8 years ago

“The lady (Rachel) who I spoke to today was fantastic. My husband and I also spoke to her Friday 13 January regarding the policy document which had been emailed to me as there were a number of anomalies and she promised to call us back within 48 hours after making enquiries. Rachel did exactly what she said she would and in the timescale promised. She explained everything clearly and unlike some call handlers, gave a first class impression. I am delighted to have chosen MCE and MCE has already demonstrated that is far more professional than the company I was using previously. Thank you very much Stewart Effendi”

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Posted 8 years ago

“exceptional service, very helpful and friendly!”

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Posted 8 years ago

“Has always provided me with the cheapest offers with some benefits that you would normally expect for the price. Very nice customer service. Hope to remain a loyal customer for the foreseeable future.”

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Posted 8 years ago

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Posted 8 years ago

“Hello It's been long time I register my bike with you ,but until now I did not received any documentation. Only one link which doesn't work. Please can you send me my documents? Thank you Peter Kormuth”

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Posted 8 years ago

“Listened to what I needed and came up with a very competitive quote after 2 other companies couldn't help me.”

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Posted 8 years ago

“fast efficient competitive”

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Posted 8 years ago

“Called to arrange a switch over of bikes on my policy, had a quick and easy call and even got a refund!!”

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Posted 8 years ago

“iv been with mce now for a year in that time iv had an accident which was not my fault. I contacted mce and at first where very good and helpful as time went on they have been dragging there heals they have lost documents iv had to send them several times and its been 11 months and I'm still no further with my claim I will never go with mce again because of there poor customer service and time it has taken so far”

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Posted 8 years ago

“10 January 2017 My cbf 125 is broken down in camberwell, london. Called mce breakdown and they said first it takes 1 hour for a driver to be there. Called after one hour they said it takes half an hour more. Called 3rd time they said it takes another half an hour. Now i am still standing in a freezing cold weather on a road and still waiting for someone to come. Such a poor service, worthless recovery, never recommend to anyone for MCE insurance.”

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Posted 8 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews