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MCE Insurance Reviews

4.0 Rating 5,346 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
I have a claim for a stolen quad had nothing but run about from start of claim ask to speak to a manager which I did backs d November we agread a setlment on december2 and I had to send documents in you recived them 5th December but have not reserved payment and still not getting a day I will paid to this day 28th December when I rung again just another run around ask to speek to dee told by staff in meetings gone home now told ring January 3rd to speak to her so imight get it sorted from peter Blackburn claim nu ber MCE 1039241 mc
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Posted 9 years ago
The customer services were very helpful.
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Posted 9 years ago
Good to deal with and quick and eficient
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Posted 9 years ago
Good advice, explained everything clearly, bit expensive but much better than others, will tell my mates.
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Posted 9 years ago
Big increase in fee from last year. Everytime I had a quote it was more expensive than the previous quote. Inflexible around requirement to have motorbike garage AT ALL TIMES even if just nipped to the toilet and that a claim T THAT POINT WOULD RESULT IN A MUCH BIGGER excess or refusal to honour contract. May look at alternatives next year
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Posted 9 years ago
Very friendly and helpful call service.
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Posted 9 years ago
Bad experience by follow-up telephone call wil not be renewing next time
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Posted 9 years ago
Insurance expired 11th Dec 2016. No written notification luckily I had it written on a calendar. Phoned MCE about fours days before the 11th and was treated like a new customer no apology for not contacting me although they said they had rung. If no contact by phone I believe my insurance may have expired without my knowledge. Very worrying.
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Posted 9 years ago
Very helpful staff. Talked me through the whole process and am happy with the price. I've renewed several times with MCE as they seem pretty spot on.Fortunately I've not had to make a claim so cannot comment on that aspect
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Posted 9 years ago
Very efficient, despite it being very expensive for 3PFT for a 125cc motorbike.
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Posted 9 years ago
Great service and very helpful
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Posted 9 years ago
good value
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Posted 9 years ago
Took out a new policy on 28 November. Still not received a confirmation email or any documents, despite sending an email to yourselves. Not impressed at all with customer service.
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Posted 9 years ago
Fantastic value and easy to grasp insurance for my scooter.
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Posted 9 years ago
Got my documents today and all is well, quite fast according to stories about other companies.
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Posted 9 years ago
Had a call which was pointless. I was asked whether I had received all details etc, my response was that if I had not had all the information I would have responded. Mce insurance is expensive and I wasn't sent a reminder this year. I would like the staff to deal with the real issues rather than waste time and money on pointless calls
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Posted 9 years ago
Good price
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Posted 9 years ago
Excellent service excellent price
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Posted 9 years ago
I like mce ????????
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Posted 9 years ago
I decided to stay with MCE as they managed to reduced my premium from last year, but then continued to send me texts offering a quote another £45 less than I had already paid! Get you act together!
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Posted 9 years ago
MCE Insurance is rated 4.0 based on 5,346 reviews