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MCE Insurance Reviews

4.0 Rating 5,344 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,344 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
This was explain in a simple way
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Posted 8 years ago
Really helpful and took your time and where very patient
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Posted 8 years ago
Quick and easy to set up and sort, and good value for money
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Posted 8 years ago
Excellent price but the excess is very high
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Posted 8 years ago
I cant say how good they would be if i actually needed to claim from them, but i will say they have consistently been way under the nearest quote i could get.
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Posted 8 years ago
Very quick and easy website to operate. I first heard of MCE through my friend who recently insured their bike through MCE. For me I wanted the cheapest deal so I opted for third party only option. Comparing different companies MCE always came out on the top with the cheapest quotes. The transaction for online payment felt safe and it happened in a jiffy. Thanks MCE. Ride on!
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Posted 8 years ago
After a few months of being knocked from pillar to post and getting absolutely nowhere with MCE EMPLOYEES who knew heehaw about anything to do with insurance..... (and you pay these people to know nothing?) a few days ago I was called by a Lovely Lady Called Christine who jumped through hoops for to get me the answers, she also fixed our bike ins and had me laughing till I was in tears ..for the duration of our call...this Lady Deserves a Medal thank you for making our day a bit brighter Christine From Carron & Gabriel
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Posted 8 years ago
MCE staff were very friendly and helpful. They understood exactly what I wanted from a multi bike policy and were able to provide cover at a reasonable price. All documents were received by e-mail and all was in order. I would highly recommend MCE to others.
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Posted 8 years ago
Price first then excellent customers service.What could be better
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Posted 8 years ago
well handled, polite and helpfull
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Posted 8 years ago
Very good and made easy
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Posted 8 years ago
Great service
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Posted 8 years ago
Gave me all the add ons I wanted, at a discount for being a loyal customer
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Posted 8 years ago
My bike got stolen after 3 days of owning it. I bought it for £3500. After at least 4 - 5 months and numerous phone calls chasing the claim I finally got a payment through for £1399. In the meantime I have still had to pay MCE insurance for a bike I no longer had and now owe the finance company money as the payment is way to low to cover the remaining balance. I was told more than once my claim would be sorted within the week and they were short staffed and someone would call back. Which never happened. I have been very disappointed not only with the appallingly payment but also the delayed service.
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Posted 8 years ago
Craig Murray one of your employees went above and beyond offering every assistance during the renewal process. It's probably the best customer care I've experieinced from one employee and you should take great pride from his actions. Thanks Craig :-)
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Posted 8 years ago
Straight to the point.
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Posted 8 years ago
Painless online form. Easy to follow instructions. Will recommend.
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Posted 8 years ago
Polite. Happy with quote given
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Posted 8 years ago
from start to finish was dealt with professionally with no preasure.
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Posted 8 years ago
One gentleman in particular (aaron) was very helpful even when they were about to finish work.
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Posted 8 years ago
MCE Insurance is rated 4.0 based on 5,344 reviews